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Crocs, Inc.

Sales Associate, PT

Crocs, Inc.

. Deliver outstanding service to consumers using the C.H.A.R.M.

Posted 9/22/2026part-timePutrajaya • MalaysiaJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong consumer service skills and product knowledge while effectively managing retail operations, including POS system usage and inventory control. Exhibits flexibility and a collaborative spirit to enhance team performance in a fast-paced retail environment.

Highest-signal resume keywords
Consumer ServicePoint Of Sale System ManagementInventory ControlRetail OperationsSales-Driven Techniques

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Retail ExperienceProduct KnowledgeStock Room ManagementPricing ProcessesMarkdown ProcessesLoyalty Program PromotionBasic Computer ProficiencyMicrosoft WordMicrosoft ExcelEmail Communication
Soft Skills
Team CollaborationCommunicationFlexibilityProblem SolvingLeadership
Industry Keywords
C.H.A.R.M. Service ModelAsset Protection PoliciesShortage PreventionCompliance ProceduresRetail Environment

About the role

Key responsibilities & impact
  • Deliver outstanding service to consumers using the C.H.A.R.M. service model
  • Contribute to an enjoyable team environment that fosters sharing suggestions, ideas and concerns
  • Learn and assist in consumer service, product knowledge and placement, visual presentation, and stock room management
  • Support daily retail operations, including POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, cleanliness, and recovery standards
  • Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
  • Follow Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Requirements

What you’ll need
  • Must be 18 years or older
  • Possess at least SPM / O Level or above
  • Minimum 1 to 2 years of working experience, preferably in retail
  • Fluent in English; proficiency of other language(s) will be an advantage
  • Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays
  • Basic computer proficiency in Microsoft Word, Excel and Email
  • Able to operate retail Point of Sale system
  • Desire to succeed in a high growth, fast-paced retail environment

Benefits

Comp & perks
  • Equal Opportunity Employer committed to a diverse and inclusive work environment
  • Flexible schedule/work personas framework mentioned, with this role aligned to the Resident persona