Store Manager

Crocs, Inc.

. Deliver outstanding consumer experiences using the C.H.A.R.M.

Posted 9/24/2026full-timeGarden City • New York • United StatesMid-LevelSenior💰 $30 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in retail operations, driving sales and customer service metrics while fostering a positive team culture. Proficient in inventory control, compliance, and delivering exceptional consumer experiences through effective communication and team empowerment.

Highest-signal resume keywords

Retail ManagementSales PerformanceTeam LeadershipCustomer Service ExcellenceInventory Control

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Retail OperationsPOS ManagementStock ReplenishmentPricing ExecutionMarkdown ExecutionLoyalty Program ManagementMerchandise HandlingInventory ControlCompliance AdherenceTask Delegation

Soft Skills

Communication SkillsTeam EmpowermentProblem SolvingFlexibilityPunctuality

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

C.H.A.R.M. Service ModelConsumer ExperienceBrand AmbassadorSeasonal StaffingAsset Protection

About the role

Key responsibilities & impact

Deliver outstanding consumer experiences using the C.H.A.R.M. service model
Champion a positive team culture by sharing ideas, feedback, and concerns and demonstrating Crocs, Inc. core values
Drive recruitment and staffing efforts, including anticipating seasonal needs
Lead the team in achieving sales, customer service, and product engagement metrics
Own daily retail operations, including POS management, stock replenishment, pricing and markdown execution, loyalty program growth, cleanliness, and recovery standards
Coordinate, delegate, and prioritize tasks to maintain smooth store operations
Serve as a brand ambassador by staying informed about product collaborations, launches, and brand initiatives
Ensure compliance with Asset Protection, shortage prevention, inventory control, and other company policies

Requirements

What you’ll need

Must be 18 years or older
4+ years of retail experience; prior Store Manager experience preferred
Flexibility to work nights, weekends, holidays, and extended hours
Regular attendance and punctuality
Proven ability to inspire and empower teams while driving performance and achieving results
Exceptional written and verbal communication skills
Valid driver’s license and acceptable driving record may be required if driving is an essential job function
Ability to move merchandise with appropriate equipment
Ability to place and arrange items on shelves and racks
Ability to climb and descend ladders while carrying merchandise
Ability to lift 30 pounds or more with assistance
Ability to stand, walk, kneel, or balance and remain on feet for at least 8 hours per shift
Ability to read and comprehend instructions, reports, computer/register screens, and input information into a computer

Benefits

Comp & perks

Company incentive program
Medical, dental, and vision coverage
Life and AD&D coverage
Short- and long-term disability coverage
Paid time off
Employee assistance program
401(k) program with company match
Additional voluntary benefits