Store Manager

Crocs, Inc.

. Deliver outstanding consumer experiences using the C.H.A.R.M.

Posted 10/6/2026full-timeCarlsbad • California • United StatesMid-LevelSenior💰 $30 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in retail operations management, team leadership, and customer service excellence while adhering to compliance and asset protection standards. Proven ability to drive sales performance and maintain a positive team culture.

Highest-signal resume keywords

Retail Operations ManagementTeam LeadershipSales PerformanceCustomer Service ExcellenceInventory Control

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Retail ExperiencePOS ManagementStockroom OrganizationReplenishmentMarkdownsLoyalty Program GrowthMerchandise MovementClimbing LaddersLifting 30 PoundsComputer Input

Soft Skills

Communication SkillsTeam EmpowermentFlexibilityPunctualityProblem Solving

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

C.H.A.R.M. Service ModelAsset Protection ProceduresShortage PreventionCompliance InitiativesBrand Ambassador

About the role

Key responsibilities & impact

Deliver outstanding consumer experiences using the C.H.A.R.M. service model
Champion a positive team culture by sharing ideas, feedback, and concerns and demonstrating Crocs, Inc. core values
Drive recruitment and staffing to ensure year-round store coverage, including seasonal planning
Lead the team in achieving sales, customer service, and product engagement metrics
Own daily retail operations, including POS management, stockroom organization, replenishment, pricing, markdowns, loyalty program growth, cleanliness, and recovery standards
Coordinate, delegate, and prioritize tasks to maintain smooth store operations
Serve as a brand ambassador by staying informed about product collaborations, launches, and brand initiatives
Adhere to Crocs policies, Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Requirements

What you’ll need

Must be 18 years or older
4+ years of retail experience; prior Store Manager experience preferred
Flexibility to work nights, weekends, holidays, and extended hours
Regular attendance and punctuality
Proven ability to inspire and empower teams while driving performance and achieving results
Exceptional written and verbal communication skills
Valid driver’s license and acceptable driving record may be required if driving is an essential job function
Ability to move merchandise with appropriate equipment
Ability to place and arrange items on shelves and racks
Ability to climb and descend ladders while carrying merchandise
Ability to lift 30 pounds or more with assistance
Ability to stand, walk, kneel, or balance for extended periods
Ability to remain on feet for a minimum of 8 hours per shift
Ability to read and comprehend instructions, reports, and computer/register screen information
Ability to input information into a computer

Benefits

Comp & perks

Company incentive program eligibility
Medical, dental, and vision coverage
Life and AD&D coverage
Short- and long-term disability coverage
Paid time off
Employee assistance program
401(k) program with company match
Additional voluntary benefits