Store Manager

Crocs, Inc.

. Deliver outstanding consumer experiences using the C.H.A.R.M.

Posted 9/15/2026full-timeLawrenceville • United StatesMid-LevelSenior💰 $28 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in retail operations management, team leadership, and customer engagement while driving sales and maintaining compliance with company policies. Proficient in delivering exceptional consumer experiences and fostering a positive team culture.

Highest-signal resume keywords

Retail Operations ManagementTeam LeadershipSales Performance AchievementCustomer Service ExcellenceInventory Control

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Retail ExperiencePOS ManagementStockroom OrganizationPricing ExecutionMarkdown ExecutionLoyalty Program ManagementMerchandise MovementInventory ControlCompliance InitiativesProduct Knowledge

Soft Skills

Communication SkillsTeam EmpowermentProblem SolvingFlexibilityPunctuality

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

C.H.A.R.M. Service ModelRetail ManagementConsumer ExperienceBrand AmbassadorAsset Protection

About the role

Key responsibilities & impact

Deliver outstanding consumer experiences using the C.H.A.R.M. service model
Champion a positive team culture by sharing ideas, feedback, and concerns and demonstrating Crocs, Inc. core values
Drive recruitment and staffing to maintain year-round store coverage, anticipate seasonal needs, and foster retention
Lead the team in achieving sales, customer service, and product engagement metrics
Own and lead daily retail operations, including POS management, stockroom organization and replenishment, pricing and markdown execution, loyalty program growth, cleanliness, and recovery standards
Coordinate, delegate, and prioritize tasks to ensure smooth operations and completion of daily responsibilities
Serve as a brand ambassador by staying informed about product collaborations, launches, and brand initiatives
Share product and brand knowledge with consumers
Follow Crocs policies, Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Requirements

What you’ll need

Must be 18 years or older
4+ years of retail experience; prior Store Manager experience preferred
Flexibility to work nights, weekends, holidays, and extended hours
Regular attendance and punctuality
Proven ability to inspire and empower teams while driving performance and achieving results
Exceptional written and verbal communication skills
Valid driver’s license and acceptable driving record may be required if driving is an essential job function
Ability to move merchandise with appropriate equipment
Ability to arrange items on shelves and racks
Ability to climb and descend ladders while carrying merchandise
Ability to lift 30 pounds or more with assistance
Ability to stand, walk, kneel, or balance for extended periods
Ability to remain on feet for at least 8 hours per shift and continuously move throughout the store
Ability to read and comprehend instructions, reports, computer/register screen information, and input information into a computer

Benefits

Comp & perks

This position is eligible to participate in a company incentive program
Medical, dental, and vision coverage
Life and AD&D coverage
Short- and long-term disability coverage
Paid time off
Employee assistance
401(k) program including company match
Additional voluntary benefits
Flexible schedule / in-person and virtual collaboration