Store Manager

Crocs, Inc.

. Deliver outstanding consumer experiences using the C.H.A.R.M.

Posted 9/30/2026full-timePanama City Beach • Florida • United StatesMid-LevelSenior💰 $28 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in retail operations management, team leadership, and customer engagement while adhering to compliance and asset protection standards. Proven ability to drive sales performance and foster a positive team culture in a fast-paced retail environment.

Highest-signal resume keywords

Retail Operations ManagementTeam LeadershipSales PerformanceCustomer EngagementCompliance Adherence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Retail ExperiencePOS ManagementInventory ControlStockroom OrganizationMarkdown ExecutionLoyalty Program GrowthMerchandise MovementClimbing LaddersLifting 30 PoundsReading Instructions

Soft Skills

Exceptional CommunicationTeam EmpowermentFlexibilityPunctualityProblem Solving

Certifications & Qualifications

Valid Driver's License

Industry Keywords

C.H.A.R.M. Service ModelAsset ProtectionShortage PreventionConsumer ExperienceRetail Environment

About the role

Key responsibilities & impact

Deliver outstanding consumer experiences using the C.H.A.R.M. service model
Champion a positive team culture by sharing ideas, feedback, and concerns and demonstrating Crocs values
Drive recruitment and staffing efforts, including anticipating seasonal needs
Lead the team in achieving sales, customer service, and product engagement metrics
Own daily retail operations, including POS management, stockroom organization and replenishment, pricing and markdown execution, loyalty program growth, cleanliness, and recovery standards
Coordinate, delegate, and prioritize tasks to maintain smooth store operations
Serve as a brand ambassador by staying informed about product collaborations, launches, and brand initiatives
Share product and brand knowledge with consumers
Adhere to Asset Protection, shortage prevention, inventory control, and compliance policies

Requirements

What you’ll need

Must be 18 years or older
4+ years of retail experience
Prior Store Manager experience preferred
Flexibility to work nights, weekends, holidays, and extended hours
Regular attendance and punctuality
Desire to succeed in a high-growth, fast-paced retail environment
Proven track record inspiring and empowering teams while driving performance and achieving results
Exceptional written and verbal communication skills
Valid driver’s license and acceptable driving record may be required if driving is an essential job function
Ability to move merchandise with appropriate equipment
Ability to place and arrange items on all shelves and racks
Ability to climb and descend ladders while carrying merchandise
Ability to lift 30 pounds or more with assistance
Ability to stand, walk, kneel, or balance for extended periods
Ability to be on feet for a minimum of 8 hours per shift
Ability to read and comprehend instructions, reports, and computer/register screen information and input information into a computer

Benefits

Comp & perks

Company incentive program eligibility
Medical, dental, and vision coverage
Life and AD&D coverage
Short- and long-term disability coverage
Paid time off
Employee assistance program
401(k) program with company match
Additional voluntary benefits