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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong consumer service skills and product knowledge while effectively managing retail operations, including POS system usage and inventory control. Capable of fostering a collaborative team environment and adhering to asset protection policies.
Highest-signal resume keywords
Consumer ServicePoint Of Sale System ManagementInventory ControlRetail OperationsSales-Driven Techniques
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Retail OperationsInventory ControlPoint Of Sale System ManagementBasic Computer ProficiencyProduct Knowledge
Soft Skills
Team CollaborationCommunicationFlexibility
Tools & Technologies
Microsoft WordMicrosoft ExcelEmail
Industry Keywords
C.H.A.R.M. Service ModelAsset ProtectionStock ReplenishmentLoyalty Program PromotionCompliance Procedures
About the role
Key responsibilities & impact- Deliver outstanding service to consumers using the C.H.A.R.M. service model
- Contribute to an enjoyable team environment that fosters sharing of suggestions, ideas and concerns
- Assist in consumer service, product knowledge and placement, visual presentation, and stock room management
- Support daily retail operations including POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, cleanliness, and recovery standards
- Collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
- Adhere to Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
Requirements
What you’ll need- Must be 18 years or older
- Possess at least SPM / O Level or above
- Minimum 1 to 2 years of working experience, preferably in retail
- Fluent in English; proficiency of other language(s) will be an advantage
- Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays
- Basic computer proficiency in Microsoft Word, Excel and Email
- Able to operate retail Point of Sale system
- Desire to succeed in a high growth, fast-paced retail environment