Store Sales Associate, PT

Crocs, Inc.

. Deliver outstanding service to consumers using the C.H.A.R.M.

Posted 9/21/2026full-timeKuala Lumpur • MalaysiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong consumer service skills using the C.H.A.R.M. service model while effectively managing retail operations, including POS management and inventory control. Capable of collaborating with team members to enhance performance and maintain compliance with asset protection policies.

Highest-signal resume keywords

Consumer ServicePoint Of Sale ManagementInventory ControlRetail OperationsSales-Driven Techniques

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Retail OperationsInventory ControlPoint Of Sale ManagementStock ReplenishmentPricingMarkdownsVisual PresentationBasic Computer ProficiencyMicrosoft WordMicrosoft Excel

Soft Skills

Team CollaborationCommunicationFlexibilityProblem SolvingCustomer Engagement

Industry Keywords

C.H.A.R.M. Service ModelAsset ProtectionLoyalty Program PromotionRetail EnvironmentConsumer Service

About the role

Key responsibilities & impact

Deliver outstanding service to consumers using the C.H.A.R.M. service model
Contribute to an enjoyable team environment by sharing suggestions, ideas, and concerns
Assist across consumer service, product knowledge and placement, visual presentation, and stock room management
Support daily retail operations, including POS management, stock replenishment, pricing and markdowns, loyalty program promotion, cleanliness, and recovery standards
Collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
Follow Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Requirements

What you’ll need

Must be 18 years or older
Possess at least SPM / O Level or above
Minimum 1 to 2 years of working experience, preferably in retail
Fluent in English; proficiency in other languages is an advantage
Flexible to work rotational shifts, including nights, Saturdays, Sundays, and Public Holidays
Basic computer proficiency in Microsoft Word, Excel, and Email
Able to operate a retail Point of Sale system
Desire to succeed in a high-growth, fast-paced retail environment

Benefits

Comp & perks

Flexible schedule and in-person/virtual collaboration framework
Equal opportunity, diverse and inclusive work environment