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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and communication skills while driving sales targets and enhancing team performance in a fast-paced retail environment. Proficient in retail operations, including POS management, inventory control, and customer service excellence.
Highest-signal resume keywords
Retail ExperienceLeadership AbilitiesSales-Driven TechniquesCommunication SkillsPOS System Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Retail OperationsInventory ControlStock ReplenishmentPricing ProcessesMarkdown ProcessesConsumer ServiceVisual PresentationProduct KnowledgeAsset Protection PoliciesSales Targets
Soft Skills
Team CollaborationFlexibilityProblem-SolvingCustomer Service OrientationCommunication
Tools & Technologies
POS System
Industry Keywords
RetailConsumer ServiceTeam EnvironmentKey Performance IndicatorsLoyalty ProgramCompliance Procedures
About the role
Key responsibilities & impact- Deliver outstanding consumer service using the C.H.A.R.M. service model
- Contribute to an enjoyable team environment that encourages sharing suggestions, ideas, and concerns
- Coordinate, delegate, prioritize, and meet store deadlines
- Follow up on daily activities within the store
- Learn and assist across consumer service, product knowledge and placement, visual presentation, and stock room management
- Support daily retail operations, including POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, cleanliness, and recovery standards
- Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
- Follow asset protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
- Oversee opening and closing procedures
- Educate team members on products and promotions
- Drive daily sales targets to achieve company goals and initiatives
Requirements
What you’ll need- 2–3 years of total retail experience; previous store leadership experience preferred
- Demonstrated leadership abilities
- Proven written and verbal communication skills with store team, operations managers, District Managers, and corporate partners
- Desire to succeed in a high-growth, fast-paced retail environment
- Flexible work schedule, including nights, weekends, holidays, and extended hours
- Regular attendance is essential
- Commitment to working onsite in Putrajaya, Malaysia
Benefits
Comp & perks- No specific benefits or compensation extras stated