Account Manager

CropX Technologies

. Own and manage relationships with CropX customers across California territory .

Posted 10/8/2026full-timeRemote • California • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong account management and customer success capabilities, with a focus on building trusted relationships and delivering value in the agriculture industry. Proficient in managing multiple accounts and utilizing CRM tools to drive customer retention and satisfaction.

Highest-signal resume keywords

Account ManagementCustomer SuccessAgTech ExperienceProject ManagementFarming Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementCustomer SuccessProject ManagementAgTechPrecision AgricultureVineyard ManagementCRM Tools

Soft Skills

Relationship ManagementProblem-SolvingCommunicationIndependent ThinkingJudgment

Tools & Technologies

CRM Tools

Industry Keywords

AgricultureCropXCustomer RetentionCustomer SatisfactionMarket Trends

About the role

Key responsibilities & impact

Own and manage relationships with CropX customers across California territory
Build and nurture strong, trusted customer relationships and develop a deep understanding of customer operations, business needs, and goals
Drive customer retention, satisfaction, and long-term value from CropX solutions
Identify and develop opportunities to expand CropX adoption within existing accounts, including additional products, users, acreage, and locations
Work closely with customers throughout the season to ensure value is delivered and address evolving needs
Develop account plans and maintain an accurate view of account activity, opportunities, and growth potential in the CRM
Serve as a key point of connection between customers and CropX, bringing customer insights and needs back into the organization
Partner with Sales, Customer Success, Agronomy, Operations, Product, and R&D teams to deliver a high-quality customer experience
Support customer onboarding and adoption with relevant internal teams
Identify market trends, customer needs, and opportunities to strengthen CropX's offering and regional presence
Manage schedule and travel effectively while working independently across the territory

Requirements

What you’ll need

5+ years of experience in account management, customer success, or a related customer-facing role within the agriculture industry, including experience working with growers and agricultural organizations in California
Farming knowledge and/or agronomic experience, preferably in vineyard management
Experience with AgTech and/or precision agriculture
Strong commercial mindset, with the ability to identify and develop expansion opportunities within existing accounts
Strong account and relationship management skills, with demonstrated ability to understand customer needs from both business and technical perspectives and develop trusted, long-term partnerships
Strong project management and execution skills, with the ability to manage multiple accounts, initiatives, priorities, and stakeholders simultaneously
Independent thinking, good judgment, and a strong track record of problem-solving
Excellent written and verbal communication skills in both one-on-one and group settings
Comfort with technology and the ability to demonstrate software products virtually and in person
Working knowledge of CRM tools
Ability and willingness to travel regularly throughout the territory, with seasonal spikes

Benefits

Comp & perks

Competitive compensation
Attractive incentive program
ESOP
401(k) contribution opportunities
Group health insurance
Growth-oriented, global work environment
Personal and professional development opportunities