Customer Expert, Norwegian

Cross Border Talents

. Answer questions about accounts, subscriptions, orders and payments .

Posted 11/7/2026full-timeChania • GreeceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills by effectively answering inquiries and resolving conflicts for Norwegian-speaking clients in various sectors, including streaming, fashion, and fintech. Proficient in both Norwegian and English, with a focus on empathy and communication.

Highest-signal resume keywords

Norwegian Native Or C1English B2Customer-OrientedConflict-Resolution SkillsEU/EEA Work Authorisation

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

EmpathyCommunication

Industry Keywords

StreamingFashionFintechCustomer SupportOnline Services

About the role

Key responsibilities & impact

Answer questions about accounts, subscriptions, orders and payments
Help customers by phone, chat and email
Troubleshoot products and online services
Resolve conflicts with empathy and a smile
Support Norwegian-speaking customers of well-known brands in streaming, fashion and fintech

Requirements

What you’ll need

Norwegian native or C1, written and spoken
English B2
Customer-oriented, with good conflict-resolution skills
No experience required for most positions
Living in Greece
EU/EEA work authorisation

Benefits

Comp & perks

Remote work available in selected teams
Monthly productivity bonus up to €200 (or 20% of salary)
One-time bonuses after training, 6 months and 12 months (selected teams)
Transport bonus up to €100 per month for office days
Up to 4 weeks of training and nesting before you work alone
Part-time options in selected teams
300+ days of sunshine a year