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Cross Border Talents

Customer Service, Dutch

Cross Border Talents

. Help customers with orders, deliveries, payments and returns .

Posted 11/6/2026full-timeRemote • PortugalMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by assisting customers with orders, deliveries, payments, and returns while maintaining a friendly and helpful attitude. Fluent in Dutch and capable of supporting sellers on the platform to enhance customer satisfaction.

Highest-signal resume keywords
Fluent DutchCustomer Service SkillsProblem SolvingFriendly AttitudeEU Work Authorisation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Helpful Attitude
Industry Keywords
Customer SupportOrder ManagementDelivery AssistancePayment ProcessingReturns Handling

About the role

Key responsibilities & impact
  • Help customers with orders, deliveries, payments and returns
  • Support sellers on the platform
  • Solve problems and make customers’ day easier

Requirements

What you’ll need
  • Fluent Dutch
  • Friendly, helpful attitude
  • No specific experience required
  • Living in Portugal
  • EU work authorisation

Benefits

Comp & perks
  • 100% from home, no commute
  • Productivity bonus up to €50 every month
  • Meal allowance €7 per working day
  • Health insurance from your first day
  • 6 days of paid training