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Cross Border Talents

Customer Service, German

Cross Border Talents

. Serve as a Customer Service Agent for a renowned leader in the automotive industry .

Posted 11/10/2026full-timeRemote • PortugalMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates fluency in German and English while providing exceptional customer service in the automotive industry. Possesses strong documentation skills and a customer-focused attitude, ensuring effective communication and support.

Highest-signal resume keywords
Fluent GermanFluent EnglishCustomer Service SkillsDocumentation SkillsAutomotive Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Warm AttitudeProfessionalismCustomer-Focused
Industry Keywords
Automotive IndustryDigital ProductsCustomer ContactRotating ShiftsPortugal Residency

About the role

Key responsibilities & impact
  • Serve as a Customer Service Agent for a renowned leader in the automotive industry
  • Act as the main point of contact for customers
  • Assist customers by phone, chat and email in German and English
  • Work rotating shifts Monday to Sunday following the German schedule

Requirements

What you’ll need
  • Fluent or native-level German and English
  • Interest in automotive and digital products
  • Clear, accurate documentation skills
  • Warm, professional and customer-focused attitude
  • Already living in Portugal

Benefits

Comp & perks
  • Food allowance of €7.63 per working day
  • Salary paid 14 times a year
  • Fully remote work from home
  • Rotating schedule with 2 rotating days off per week