Danish-Speaking Customer Support

Cross Border Talents

. Help Danish-speaking customers by phone, chat and email .

Posted 11/2/2026contractRemote • GreeceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by effectively assisting Danish-speaking customers through various communication channels. Proficient in troubleshooting and processing claims while maintaining a friendly and solution-oriented approach.

Highest-signal resume keywords

Native Or C1 DanishEnglish At B2 Level Or HigherTyping Speed Of At Least 25 Words Per MinuteCustomer ServiceTroubleshooting

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

FriendlyPatientSolution-Oriented

Industry Keywords

Customer SupportRefund ProcessingOrder ManagementDelivery CoordinationClaims Handling

About the role

Key responsibilities & impact

Help Danish-speaking customers by phone, chat and email
Answer questions about orders, deliveries, returns, bookings and payments
Troubleshoot products, devices, apps and connected services
Process refunds and claims, and follow every case through

Requirements

What you’ll need

Native or C1 Danish
English at B2 level or higher
A quiet workspace and a stable internet connection
Typing speed of at least 25 words per minute
Friendly, patient and solution-oriented
Based in Greece or ready to move there

Benefits

Comp & perks

Accommodation bonus of €400 per month during your first year (selected remote teams)
Work from home in selected teams
Relocation support for candidates moving to Greece
Monthly productivity bonus of up to €250
Training completion and retention bonuses (selected teams)
Structured training and a support period with experienced colleagues
Part-time options in some teams