Dutch-Speaking Customer Support

Cross Border Talents

. Help Dutch-speaking customers by phone, chat and email .

Posted 11/2/2026contractRemote • GreeceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in customer support for Dutch-speaking clients through various communication channels, with a focus on problem-solving and case management. Capable of handling orders, refunds, and complaints while maintaining a calm and friendly demeanor.

Highest-signal resume keywords

Native Or C1 DutchEnglish At B2 Level Or HigherCustomer SupportTyping Speed Of At Least 25 Words Per MinuteSolution-Oriented

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingRefund ManagementComplaint HandlingTroubleshootingDigital Services Support

Soft Skills

CalmFriendlySolution-Oriented

Industry Keywords

Customer ServiceCase ManagementDigital ProductsCommunication Channels

About the role

Key responsibilities & impact

Help Dutch-speaking customers by phone, chat and email
Handle orders, deliveries, exchanges, invoices and complaints
Troubleshoot products, devices and digital services
Process refunds and claims, and follow every case through

Requirements

What you’ll need

Native or C1 Dutch
English at B2 level or higher
A quiet workspace and a stable internet connection
Typing speed of at least 25 words per minute
Calm, friendly and solution-oriented
Based in Greece or ready to move there

Benefits

Comp & perks

Work from home in selected teams
Relocation support for candidates moving to Greece
Monthly productivity bonus of up to €250
Training completion bonus of up to €450 (selected teams)
Structured onboarding and a support period before you go live
Career paths to mentor, trainer, quality or Tier 2 roles