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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates fluency in Dutch and English, providing exceptional customer service through effective communication and problem-solving skills. Capable of working flexible shifts in a remote environment while maintaining a customer-oriented attitude.
Highest-signal resume keywords
Fluent DutchFluent EnglishCustomer Service ExperienceClear CommunicationCustomer-Oriented Attitude
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Problem-SolvingFriendly InteractionProfessionalism
Tools & Technologies
Reliable Internet Connection
Industry Keywords
Customer SupportRemote WorkShift WorkTraining Period
About the role
Key responsibilities & impact- Help customers in Dutch and English
- Answer customer questions
- Solve customer issues in a friendly and professional way
- Work Monday to Sunday in shifts between 08:00 and 00:00
- Work 5 days per week according to a rotating schedule
- Complete a training period before transitioning to fully remote work
Requirements
What you’ll need- Fluent Dutch and English (spoken and written)
- Customer-oriented attitude and clear communication
- A reliable internet connection and a quiet place to work from home
- Customer service experience is a plus, but not required
- Send your CV in English
Benefits
Comp & perks- Fully remote work after training
- Relocation support for candidates moving from abroad: 3 weeks of hotel accommodation close to the office
- Financial support of up to €300 to help with your move
- Accommodation during the training period for Dutch speakers not currently based in Athens
- Legal support with your hiring documents
- Candidates already living in Greece without a home-office setup may also be considered for relocation assistance
- A stable role in an international team, with full support from our recruitment team throughout the process