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Cross Border Talents

German-Speaking Automotive Service Representative

Cross Border Talents

. Provide customer service to users of digital automotive services .

Posted 11/4/2026full-timeRemote • PortugalMid-LevelSenior💰 €1,055 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service capabilities with a focus on empathetic communication and problem resolution. Proficient in managing customer inquiries through various channels while maintaining a detail-oriented approach.

Highest-signal resume keywords
German FluencyCustomer-Centric MindsetStrong Communication SkillsExcellent Problem-Solving SkillsPrior Experience In Customer Service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Empathetic CommunicationDetail-Oriented ApproachAdaptability
Industry Keywords
Digital Automotive ServicesCustomer ServiceContact Centers

About the role

Key responsibilities & impact
  • Provide customer service to users of digital automotive services
  • Resolve inquiries and troubleshoot issues via phone, email, and chat
  • Offer tailored solutions and empathetic communication to ensure customer satisfaction
  • Accurately log customer interactions
  • Follow up to ensure problem resolution
  • Collaborate with cross-functional teams to enhance customer experience

Requirements

What you’ll need
  • German fluency (native-level preferred)
  • Proficiency in English is an asset
  • Strong communication skills
  • Customer-centric mindset
  • Ability to adapt to different shifts
  • Ability to work in a remote setting
  • Excellent problem-solving skills
  • Detail-oriented approach
  • Prior experience in customer service, contact centers, or related fields is a plus, but not required

Benefits

Comp & perks
  • Meal allowance: 7.63 EUR per working day
  • Position bonus for Braga: 20 EUR gross/year
  • Health insurance available from day 1 with an employee contribution
  • Health insurance free after 6 months of employment
  • Remote work model from continental Portugal
  • Permanent contract
  • Career growth opportunities
  • Supportive work environment