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Cross Border Talents

German-Speaking Trust & Safety Analyst

Cross Border Talents

. Answer player questions by email in German and English .

Posted 11/1/2026full-timeSofia • BulgariaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong writing skills in both German and English while providing effective solutions to player inquiries and technical issues. Collaborates with an international support team to enhance player experience in the gaming industry.

Highest-signal resume keywords
German Writing SkillsEnglish Writing SkillsProblem-SolvingCustomer SupportInterest In Gaming

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
PatientSolution-Oriented
Industry Keywords
GamingTechnical SupportAccount IssuesGameplay Issues

About the role

Key responsibilities & impact
  • Answer player questions by email in German and English
  • Solve account, gameplay and technical issues
  • Work closely with an international support team

Requirements

What you’ll need
  • Good German and English writing skills
  • Interest in gaming
  • Patient and solution-oriented
  • Based in Sofia or open to relocating

Benefits

Comp & perks
  • Full paid training
  • Email-only role, no calls
  • A friendly, international team in the gaming industry