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Norwegian-Speaking Customer Expert
Cross Border Talents. Help Norwegian-speaking customers by phone, chat and email .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills in Norwegian and English while providing customer support through various channels. Capable of troubleshooting technical issues and effectively managing customer inquiries in the streaming, e-commerce, fintech, and home appliance sectors.
Highest-signal resume keywords
Native Or C1 NorwegianB2 EnglishCustomer SupportProblem SolvingTechnical Troubleshooting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
FriendlyPatient
Industry Keywords
StreamingE-CommerceFintechHome Appliances
About the role
Key responsibilities & impact- Help Norwegian-speaking customers by phone, chat and email
- Answer questions about accounts, subscriptions, orders, deliveries and payments
- Troubleshoot simple technical issues with products and online services
- Pass complex cases to specialist teams and follow up until they are solved
- Support Norwegian customers of leading brands in streaming, e-commerce, fintech and home appliances
Requirements
What you’ll need- Native or C1 Norwegian
- B2 English
- Friendly, patient and good at solving problems
- Comfortable using a computer and several tools at once
- No customer service experience needed for most positions
Benefits
Comp & perks- Monthly performance bonus of up to €200
- Transport bonus of up to €100 per month for on-site roles
- Extra one-time bonuses after training, at 6 months and at 12 months (selected teams)
- Up to 4 weeks of paid training and support before you work on your own
- Ongoing training to learn new skills and grow
- Relocation support for candidates moving from abroad
- Part-time options in some teams
- Remote options available in selected teams