Spanish-Speaking Customer Support

Cross Border Talents

. Support customers with account-related questions .

Posted 10/31/2026full-timeRemote • PortugalMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates full fluency in Spanish (Castilian) and proficiency in English at B1 level, with the ability to effectively support customers in account management, billing inquiries, and technical issues. Capable of providing accurate information and finding solutions to customer problems while working in a rotating 24/7 shift environment.

Highest-signal resume keywords

Full Fluency In Spanish (Castilian)English Proficiency At B1 LevelCustomer Support ExperienceProblem-Solving SkillsAvailability For Rotating 24/7 Shifts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementBilling SupportTechnical SupportCustomer Issue Resolution

Soft Skills

Effective CommunicationAttention To Detail

Industry Keywords

Customer ServiceBilingual SupportCustomer Account Management

About the role

Key responsibilities & impact

Support customers with account-related questions
Handle billing questions
Resolve technical questions
Provide accurate information
Find effective solutions to customer issues

Requirements

What you’ll need

Full fluency in Spanish (Castilian)
English proficiency at B1 level
Plus one of: Basque, Catalan & Valencian, or Galician
Living in mainland Portugal
Availability for rotating 24/7 shifts, Monday–Sunday
Ability to support customers with accounts, billing, and technical questions
Ability to provide accurate information and find effective solutions

Benefits

Comp & perks

Paid training (around 2 weeks)
Health insurance from day one
Meal allowance
Holiday allowance
Christmas allowance
Accommodation option for eligible applicants
100% remote work
40-hour work week