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Compliance Ambassador – Temp
Cross Country Healthcare. Develop and maintain optimal relationships with client facility representatives for healthcare professional credentialing and compliance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare professional credentialing and compliance, with a strong focus on maintaining document compliance and managing client relationships. Proficient in Microsoft Office and capable of analyzing compliance reports and participating in audits.
Highest-signal resume keywords
Healthcare Professional CredentialingDocument Compliance ManagementMicrosoft Office ProficiencyClient Relationship ManagementAudit Participation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Document ComplianceCredentialingCompliance AuditsOffice Systems KnowledgeData AnalysisProfile Sheet CompletionSystem AutomationAction Plan DevelopmentReport ManagementQuality Improvement
Soft Skills
Excellent Phone SkillsRelationship CultivationProblem SolvingCommunication SkillsClient Needs Anticipation
Tools & Technologies
Microsoft OutlookMicrosoft ExcelMicrosoft WordImaging SystemProduction Database System
Industry Keywords
Healthcare ComplianceRecruitmentAccount ServicesService IndustryAdministrative Support
About the role
Key responsibilities & impact- Develop and maintain optimal relationships with client facility representatives for healthcare professional credentialing and compliance
- Conduct final compliance audits for new starts, renewals, extensions, and continued credential maintenance
- Maintain a goal of 99.9% document compliance
- Serve as the daily contact to facility clients for compliance matters
- Establish, document, update, and maintain facility requirements and communicate changes to Recruitment and Compliance Operations
- Provide recommendations and potential solutions for day-to-day issues and concerns
- Develop, influence, and execute action plans to ensure compliance for facility accounts
- Create, analyze, and manage internal and external compliance reports
- Participate in internal and external audits
- Complete profile sheets and hospital-specific reports
- Escalate unavoidable delays or cancellations and communicate action plans with Compliance leadership and Account Management
- Anticipate client needs and offer alternatives within Cross Country Standards guidelines
- Participate in projects to enhance system automation
- Perform other assigned duties
Requirements
What you’ll need- 2 years of experience in an administrative support role, office environment, and/or service industry preferred
- Knowledge of office systems and Microsoft Office products: Outlook, Excel, Word
- Prior recruitment, account services, sales, QI or credentialing experience preferred
- Proficient in Microsoft Office, Outlook, Imaging System and the production database system
- Excellent phone skills with the ability to cultivate and maintain strong business relationships
- High school diploma or equivalent required
- College education or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job preferred