Cross Country Healthcare

Sales

• Develop and facilitate selling opportunities for enterprise-wide sales staff
• Engage daily with decision-makers in healthcare organizations across the country to generate new client prospects and qualified leads
• Develop ongoing relationships with client prospects that create opportunities for enterprise-wide sales staff
• Sell and support services including Direct Hire/Permanent Placement Services, Travel Nurse/Allied Staffing, and Locum Tenens Staffing
• Coordinate conference calls, meetings, and travel time for multiple sales executives across United States regions
• Collaborate with regional sales leaders on strategic business development plans supporting quarterly and annual revenue goals
• Develop and execute high-volume client outreach by phone, email, and social media
• Navigate websites and social media applications to collect targeted market and client information
• Maintain current competitive information in the CRM system
• Engage with business unit leadership, sales leadership, and delivery specialists to leverage business opportunities
• Serve as primary point of contact for internal research operations and data operations teams
• Research and prepare strategic briefings on potential clients’ prior experience across Cross Country’s continuum of services
• Achieve monthly and quarterly goals and metrics
• Perform other duties as assigned

Enterprise Sales – Client Relations Consultant

Compliance

• Develop and maintain optimal relationships with client facility representatives for healthcare professional credentialing and compliance
• Conduct final compliance audits for new starts, renewals, extensions, and continued credential maintenance
• Maintain a goal of 99.9% document compliance
• Serve as the daily contact to facility clients for compliance matters
• Establish, document, update, and maintain facility requirements and communicate changes to Recruitment and Compliance Operations
• Provide recommendations and potential solutions for day-to-day issues and concerns
• Develop, influence, and execute action plans to ensure compliance for facility accounts
• Create, analyze, and manage internal and external compliance reports
• Participate in internal and external audits
• Complete profile sheets and hospital-specific reports
• Escalate unavoidable delays or cancellations and communicate action plans with Compliance leadership and Account Management
• Anticipate client needs and offer alternatives within Cross Country Standards guidelines
• Participate in projects to enhance system automation
• Perform other assigned duties

Compliance Ambassador – Temp

General

• Attract, evaluate, and secure highly qualified travel nurses
• Maintain staffing levels aligned with client needs
• Maintain a pipeline of skilled candidates to support company growth and reputation
• Use targeted marketing and outreach strategies to connect with experienced travel nurses
• Highlight competitive pay, benefits, assignment variety, company reputation, and support
• Determine candidate experience, education, active licensure, and active certifications
• Develop a database of pre-qualified candidates for 30-, 60-, and 90-day deployment
• Nurture relationships with potential nurses using Bullhorn tools
• Mine and engage potential leads using external database platforms
• Work with Recruiters and Account Managers to understand hospital requirements
• Ensure candidates promptly meet specialty skills and licensure needs
• Track handoffs and follow up with leads within 60 minutes
• Create complete candidate files, including work history with gaps explained, skills checklist, references, education, Nursys and certifications, availability, licensed states, and shift preference
• Hand off candidates to Recruiters through round-robin assignment and manager alignments
• Complete hot handoff sheets and schedule aligned recruiter follow-up calls
• Maintain daily leadership tracking on engagement
• Maintain weekly tracking on submissions

Enterprise Sales – Client Relations Consultant

Compliance Ambassador – Temp

Candidate Engagement Specialist