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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in patient care coordination, community engagement, and relationship building with healthcare partners. Proficient in compliant documentation practices and individualized care planning, with a focus on addiction medicine and community health.
Highest-signal resume keywords
Patient Care CoordinationCommunity Health ExperienceCompliant Documentation PracticesIndividualized Care PlansAddiction Medicine Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Compliant Documentation PracticesIndividualized Care PlansAddiction Medicine Knowledge
Soft Skills
Relationship BuildingCommunicationTeam Collaboration
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
HealthcareAddiction MedicineCommunity HealthCare Coordination
About the role
Key responsibilities & impact- Connect with patients monthly to address needs and provide resources
- Connect and maintain relationships with community partners for patient resources
- Work closely with a dedicated team to provide exceptional patient care
- Participate in community awareness and engagement events promoting Crossroads, its mission, principles, and addiction-treatment approach
- Work from the primary location in Wilkinsburg and secondary locations in North Side and Bloomfield
- Travel between secondary work locations
Requirements
What you’ll need- At minimum, High School Diploma or GED required
- Experience in a fast-paced environment, servicing many clients, preferred
- Experience in healthcare, addiction medicine, community health, or care coordination preferred
- Experience with building individualized care plans is a plus
- Knowledge of compliant documentation practices
- Lived Addiction experience is a plus
- Ability to work 36–40 hours per week
- Ability to work at primary and secondary locations in Wilkinsburg, North Side, and Bloomfield
- Ability to travel between work locations
Benefits
Comp & perks- Mileage reimbursement at the current IRS mileage reimbursement rate per mile for travel to secondary work locations
- Community events promoting belonging and education
- Networking and relationship-building opportunities with community partners
- Training for employees new to the field
- Medical, Dental, and Vision Insurance
- PTO
- 401K options including a match program with no vesture period
- Annual Continuing Education Allowance in a related field
- Life Insurance
- Short/Long Term Disability
- Paid maternity/paternity leave
- Mental Health day
- Calm subscription for all employees