Certified Medical Assistant – Addiction Medicine

Crossroads

. Greet patients and answer clinic phones.

Posted 9/21/2026part-timeRio Grande • New Jersey • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient care coordination, effective communication with multidisciplinary teams, and adherence to standardized care protocols. Holds relevant credentials and possesses lived experience in addiction support.

Highest-signal resume keywords

RNLPNBSWPatient Care CoordinationAddiction Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient DocumentationData CollectionOutcome TrackingAppointment FacilitationCare Protocols

Soft Skills

Interpersonal CommunicationRelationship BuildingCollaboration

Certifications & Qualifications

Bachelor's DegreeAssociate's DegreeCMA

Industry Keywords

Care ContinuumMultidisciplinary PlanningTreatment OptionsSupport Services

About the role

Key responsibilities & impact

Greet patients and answer clinic phones.
Assist patients in understanding treatment options and resources.
Serve as an essential link between patients and other care providers.
Facilitate appointments for consults and support services, including social workers and physicians.
Coordinate multidisciplinary planning conferences.
Develop concise patient summaries for the care team.
Document recommendations using standardized care protocols and nationally recognized care guidelines.
Follow patients throughout the care continuum, including inpatient admissions, and collaborate with inpatient care management.
Collect data, track outcomes, and support strategic planning processes.
Conduct outreach to establish and maintain positive working relationships with physicians, office staff, nurses, and social services.
Stock supplies and support the Patient Ambassador team.
Perform other duties as assigned.

Requirements

What you’ll need

Must hold one of the following credentials/experiences: RN, LPN, or BSW.
Bachelor’s Degree with at least 2 years of lived addiction experience.
Associate's degree or CMA with 4 years of lived addiction experience.
Ability to work the specified Monday, Wednesday, and Friday schedule across Pennsauken and Rio Grande.
Ability to travel between assigned centers as scheduled.

Benefits

Comp & perks

Excellent training if you are new to this field.
Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
Community events that promotes belonging and education, including community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
Opportunity to save lives everyday!
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