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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and the ability to manage patient intake processes while maintaining accurate financial records. Familiarity with healthcare operations and a commitment to providing a high-quality patient experience are essential.
Highest-signal resume keywords
Customer Service ExperienceHealthcare ExperienceOffice AdministrationFinancial Record ManagementPatient Intake Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial Record ManagementPatient Intake CoordinationSample CollectionClerical SupportLogistical Support
Soft Skills
Friendly AttitudeProfessionalismCommunication Skills
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
HealthcareAddiction MedicinePatient ExperienceFast Paced EnvironmentLived Addiction Experience
About the role
Key responsibilities & impact- Check in patients and receive payments
- Assist with daily operations
- Maintain a friendly, professional attitude and provide a “white glove” patient experience
- Guide new patients through the intake process
- Collect urine and saliva samples for patient drug screens as needed
- Maintain daily financial records and reports
- Coordinate intakes with medical and clinical staff
- Provide clerical and logistical support
- Oversee patient accounts and financial responsibilities
Requirements
What you’ll need- High School Diploma or GED required
- Customer Service experience in a fast paced environment preferred
- Experience in healthcare, addiction medicine, office administration preferred
- Lived Addiction experience is a plus
- Position requires travel to Farrell and Greenville clinics
- Sunday availability from 8:00 AM to 1:30 PM in Greenville
- Monday availability from 9:00 AM to 6:30 PM in Farrell
- Tuesday availability from 8:00 AM to 5:30 PM in Farrell
- Wednesday availability from 8:00 AM to 2:30 PM in Farrell
- Friday availability from 8:00 AM to 4:30 PM in Farrell
Benefits
Comp & perks- Excellent training if you are new to this field
- Mileage reimbursement (if applicable) at the current IRS mileage reimbursement rate
- Community events including community cook outs, fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events
- Medical, Dental, and Vision Insurance
- PTO
- Variety of 401K options including a match program with no vesture period
- Annual Continuing Education Allowance (in related field)
- Life Insurance
- Short/Long Term Disability
- Paid maternity/paternity leave
- Mental Health day
- Calm subscription for all employees