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Crossroads

Human Capital Business Partner

Crossroads

. Serve as a strategic partner to business leaders in assigned regions, providing HR guidance on employee relations, talent management, and organizational development.

Posted 11/6/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in employee relations, talent management, and organizational development, with a strong focus on compliance with employment laws and data-driven decision-making to enhance HR processes and business outcomes.

Highest-signal resume keywords
Employee Relations ManagementTalent Management Program SupportHR Compliance GuidancePerformance Improvement StrategiesInvestigative Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Employee RelationsTalent ManagementOrganizational DevelopmentPerformance Improvement PlansCorrective Action DocumentationData-Driven Decision MakingHR Process EvaluationLeadership DevelopmentSuccession PlanningHR Systems Improvement
Soft Skills
CollaborationStrategic PartnershipCommunicationProblem-SolvingAdministrative Support
Certifications & Qualifications
SHRM-CPPHR
Industry Keywords
Federal Employment LawsState Employment LawsLocal Employment LawsContinuous ImprovementEmployee Performance Issues

About the role

Key responsibilities & impact
  • Serve as a strategic partner to business leaders in assigned regions, providing HR guidance on employee relations, talent management, and organizational development.
  • Collaborate with managers to identify employee performance issues and develop corrective action plans and performance improvement strategies.
  • Lead and manage employee relations investigations, ensuring thorough documentation and providing recommendations to senior HR leadership and operations managers.
  • Administer employee change forms, corrective action documentation, and performance improvement plans.
  • Partner with HR and operations teams to review, refine, and streamline processes and identify opportunities for continuous improvement in HR systems and operations.
  • Leverage HR policies and programs to make data-driven decisions aligned with business goals while balancing employee needs and organizational objectives.
  • Provide administrative and strategic support for the Talent Management Program, including talent assessment, leadership development, and succession planning.
  • Ensure adherence to relevant federal, state, and local employment laws and regulations, providing proactive compliance guidance to leadership.
  • Evaluate HR processes and systems and recommend improvements to enhance business outcomes.
  • Undertake special projects and assignments as directed by HR leadership.
  • Travel throughout Pennsylvania under 35% and periodically to the corporate office in Greenville, South Carolina.

Requirements

What you’ll need
  • A Bachelor’s degree in Human Resources, Business Administration, or a related field is required.
  • 3-5 years of progressive HR experience, with a focus on employee relations, talent management, and organizational development.
  • Proven experience managing employee relations matters and conducting investigations.
  • A Master’s degree or HR certifications (e.g., SHRM-CP, PHR) is preferred.

Benefits

Comp & perks
  • Medical, Dental, and Vision Insurance
  • PTO
  • Variety of 401K options including a match program with no vesture period
  • Life Insurance
  • Short/Long Term Disability
  • Paid maternity/paternity leave
  • Mental Health Day
  • Calm subscription for all employees