Part-time Front Office Assistant

Crossroads

. Check in patients and receive payments while assisting with daily operations.

Posted 10/22/2026part-timePhiladelphia • Pennsylvania • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while providing a professional and welcoming patient experience. Capable of managing patient intakes, financial records, and coordinating with medical staff in a healthcare setting.

Highest-signal resume keywords

Customer Service ExperienceHealthcare ExperienceFinancial Record ManagementPatient Intake CoordinationClerical Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial Record ManagementPatient Intake CoordinationSample CollectionClerical Support

Soft Skills

Professional AttitudeFriendly Communication

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

HealthcareAddiction MedicineOffice AdministrationPatient Experience

About the role

Key responsibilities & impact

Check in patients and receive payments while assisting with daily operations.
Maintain a friendly, professional attitude and provide a “white glove” patient experience.
Guide new patients through the intake process.
Collect urine and saliva samples for patient drug screens as needed.
Maintain daily financial records and reports.
Coordinate patient intakes with medical and clinical staff.
Provide clerical and logistical support.
Oversee patient accounts and financial responsibilities.

Requirements

What you’ll need

High School Diploma or GED required.
Customer Service experience in a fast-paced environment preferred.
Experience in healthcare, addiction medicine, or office administration preferred.
Lived Addiction experience is a plus.
Position requires between 15–24 hours per week.
Ability to work the specified Monday, Tuesday, Thursday, and Friday schedule at Feasterville and West Tabor Road locations.

Benefits

Comp & perks

Excellent training if you are new to this field.
Mileage reimbursement (if applicable); Crossroads matches the current IRS mileage reimbursement rate.
Community events that promote belonging and education, including community cookouts, fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
Opportunity to save lives every day.