Part-time Front Office Assistant

Crossroads

. Provide excellent customer service by checking in patients, receiving payments, and assisting in daily operations.

Posted 11/3/2026part-timeUniontown • Pennsylvania • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while managing patient intake processes and financial records in a healthcare setting. Capable of providing clerical support and coordinating with medical staff to ensure a seamless patient experience.

Highest-signal resume keywords

Customer Service ExperienceHealthcare ExperienceOffice AdministrationFinancial Record ManagementIntake Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial Record ManagementPatient Intake ProcessingSample CollectionClerical SupportLogistical Support

Soft Skills

Professional AttitudeFriendly CommunicationTeam Coordination

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Addiction MedicinePatient AccountsFast Paced EnvironmentLived Addiction Experience

About the role

Key responsibilities & impact

Provide excellent customer service by checking in patients, receiving payments, and assisting in daily operations.
Maintain a friendly, professional attitude toward patients and offer a “white glove” experience.
Guide new patients through their intake process.
Collect urine and saliva samples for patient drug screens as needed.
Maintain daily financial records and reports.
Coordinate with medical and clinical staff on intakes.
Provide clerical and logistical support.
Oversee patient accounts and financial responsibilities.
Work Wednesday and Thursday, 8:00 AM–5:00 PM, in Uniontown.
Work every fourth weekend in Connellsville: Saturday 7:00 AM–12:30 PM and Sunday 7:00 AM–3:30 PM.

Requirements

What you’ll need

At minimum, High School Diploma or GED required.
Customer Service experience in a fast paced environment preferred.
Experience in healthcare, addiction medicine, office administration preferred.
Lived Addiction experience is a plus.

Benefits

Comp & perks

Excellent training if you are new to this field.
Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
Community events that promotes belonging and education, including community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
Opportunity to save lives everyday!