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Part-time Front Office Assistant
Crossroads. Provide excellent customer service by checking in patients, receiving payments, and assisting in daily operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while managing patient intake processes and financial responsibilities in a healthcare setting. Capable of providing clerical support and coordinating with medical staff to ensure a seamless patient experience.
Highest-signal resume keywords
Customer Service ExperienceHealthcare ExperienceFinancial Record MaintenanceClerical SupportIntake Process Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial Record MaintenancePatient Intake CoordinationSample CollectionClerical Support
Soft Skills
Professional AttitudeFriendly Demeanor
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
HealthcareAddiction MedicinePatient AccountsCustomer ServiceOffice Administration
About the role
Key responsibilities & impact- Provide excellent customer service by checking in patients, receiving payments, and assisting in daily operations
- Maintain a friendly, professional attitude toward patients and offer a “white glove” experience
- Guide new patients through the intake process
- Collect urine and saliva samples for patient drug screens as needed
- Maintain daily financial records and reports
- Coordinate with medical and clinical staff on intakes
- Provide clerical and logistical support
- Oversee patient accounts and financial responsibilities
Requirements
What you’ll need- High School Diploma or GED required
- Customer Service experience in a fast-paced environment preferred
- Experience in healthcare, addiction medicine, or office administration preferred
- Lived Addiction experience is a plus
Benefits
Comp & perks- Excellent training if you are new to this field
- Mileage reimbursement (if applicable); Crossroads matches the current IRS mileage reimbursement rate
- Community events that promote belonging and education, including community cookouts, fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events
- Opportunity to save lives every day