Senior Paid Media Account Manager

Croud

. Lead a pod of clients and team members .

Posted 11/11/2026full-timeLondon • United KingdomSenior💰 £43,130 - £49,630 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong technical expertise in Paid Social, particularly LinkedIn and Meta, while effectively leading client relationships and account performance. Capable of coaching and mentoring team members, implementing quality assurance improvements, and driving innovation in multi-channel strategies.

Highest-signal resume keywords

Paid Social ExpertiseCampaign OptimizationClient Relationship ManagementTeam Coaching and MentoringConversion Lift Studies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Bidding Logic DefinitionAutomation Standards ImplementationPerformance Data AnalysisAccount Profitability KnowledgeResource Efficiency Management

Soft Skills

Attention to DetailStakeholder InfluenceExpectation ManagementPresentation SkillsTeam Motivation

Tools & Technologies

Proprietary Automation ToolsThird-Party Automation ToolsMulti-Channel PlatformsEmerging Platforms

Industry Keywords

Client RetentionAccount GrowthCreative BriefsTechnical Crisis ResolutionMedia Solutions

About the role

Key responsibilities & impact

Lead a pod of clients and team members
Own account performance, client relationships, and growth
Balance billable work with pod oversight and delegate tasks based on capacity and impact
Take accountability for the accuracy and quality of direct reports’ output
Implement system-level quality assurance improvements
Coach and mentor account executives and account managers
Oversee delivery across multiple complex project briefs and deadlines
Define bidding logic and automation standards
Implement proprietary and third-party automation to improve account margins
Help define testing and measurement roadmaps with Account and Strategy Directors
Use Conversion Lift Studies to validate business impact of media spend
Lead resolution of technical crises and liaise with senior platform support
Advise clients on multi-channel budget shifts across Search, Social, and emerging platforms
Ensure cohesive account development plans and ambitious account roadmaps
Drive client retention and upsells
Guide data-informed creative briefs and high-performing assets
Own clients’ channel roadmaps and pioneer emerging platforms such as TikTok and Retail Media
Monitor client margins and Croudie budgets
Lead and support significant presentations such as QBRs
Act as a client contact with support from Account Directors
Drive innovation, efficiency, and commercially focused media solutions

Requirements

What you’ll need

Strong technical expertise in Paid Social, particularly LinkedIn and Meta
Ability to shape and optimise campaigns and develop channel strategy
Experience translating performance data into actionable insights
Ability to lead client meetings and presentations, manage expectations, and influence stakeholders
Ability to manage multiple accounts, competing priorities, and simultaneous deadlines
Ability to coach, mentor, motivate, and develop team members
Strong attention to detail and commitment to output accuracy and quality
Knowledge of account profitability, resource efficiency, client retention, and growth
Ability to define bidding logic and automation standards
Ability to use testing and measurement methodologies such as Conversion Lift Studies
Ability to troubleshoot technical issues and liaise with platform support representatives
Standard hours availability from 9:00am to 5:30pm, with occasional work outside these hours when necessary
Candidates assessed based on merit, qualifications, and ability to perform role requirements

Benefits

Comp & perks

Paid sabbatical at 7 years, with an option to take it unpaid at 5 years
25 days holiday a year
Discretionary annual performance based incentive
Sale commission
Recruitment referrals bonus
Health & Wellbeing contribution
2 Recharge Days each holiday year
Ride to Work scheme
Railcard Season Ticket loan
Home office screen
Free fruit, breakfast cereals, snacks, and tea & coffee
Complimentary lunch every week
Enhanced Primary and Secondary family leave, extended Parental Leave and Shared Family Leave
Life insurance and income protection
Medical Cash Plan
Pension
Curated 3rd party learning platform and access to Croud Campus
Peer to peer recognition scheme 'bonusly'
Team off-sites/regular socials
Year-round holiday parties
Flexible working options
Day to make a difference