Divisional Vice President – Operations

Crunch Fitness

. Lead, coach, and develop a high-performing team of Franchise Business Partners .

Posted 11/11/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and operational excellence in multi-unit franchise management, driving revenue growth and enhancing franchisee engagement while ensuring compliance with brand standards. Capable of fostering a high-performing team culture and implementing scalable processes for continuous improvement.

Highest-signal resume keywords

Multi-Unit Operations LeadershipFranchise ManagementRevenue Growth StrategiesTeam DevelopmentFinancial Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational PerformanceBusiness Metrics AnalysisPerformance Improvement InitiativesGoal SettingProcess Implementation

Soft Skills

LeadershipCommunicationRelationship BuildingCollaborationAccountability

Certifications & Qualifications

Bachelor's DegreeMBA Preferred

Industry Keywords

FranchisingFitnessRetailHospitalityConsumer-Facing Industry

About the role

Key responsibilities & impact

Lead, coach, and develop a high-performing team of Franchise Business Partners
Foster accountability, collaboration, and continuous improvement
Build organizational capability and a pipeline of future leaders
Serve as a trusted advisor to franchise owners
Drive operational and financial results
Lead business reviews, goal setting, and performance improvement initiatives
Identify growth opportunities and address business challenges
Drive consistent execution of operational standards across all clubs
Implement scalable processes and best practices supporting growth and efficiency
Support successful club openings, acquisitions, and expansion efforts
Partner with franchisees to increase membership growth, personal training revenue, and overall club performance
Leverage business metrics and insights to drive decisions and results
Champion a consistent member experience across the region
Support rollout of new programs, services, and strategic initiatives
Ensure compliance with Crunch brand standards, policies, and operating procedures
Protect and strengthen the Crunch brand through operational excellence and franchise alignment

Requirements

What you’ll need

Bachelor's degree in Business, Operations, Hospitality, or a related field
MBA preferred
10+ years of multi-unit operations leadership experience in franchising, fitness, retail, hospitality, restaurants, or another consumer-facing industry
Proven success leading regional or divisional operations across multiple locations
Demonstrated ability to drive revenue growth, operational performance, and franchisee engagement
Experience developing and leading high-performing field teams
Strong financial, analytical, and business acumen
Exceptional leadership, communication, and relationship-building skills
Ability to thrive in a fast-paced, growth-oriented environment
Willingness to travel 50% or more
Authorization to work in the US
Must indicate whether sponsorship will be required

Benefits

Comp & perks

Annual bonus opportunity
Flexible paid time off
Medical, dental, and vision coverage
401(k) with company match opportunities
Health Savings and Flexible Spending Accounts
Life and disability insurance
Employee Assistance Program
Education assistance program
Competitive salaries and benefits
Educational expense reimbursement
Flexible work hours (availability varies by office and job function)
Free gym membership for active employees
Complimentary Crunch Gym Membership
Discounts on services, products and more
Health benefits for full-time employees
Flexible work from home options available