Logistics Coordinator – Contingent

Cryoport Systems

. Monitor exceptions of live shipments through Cryoport’s web portal and email notifications .

Posted 11/2/2026full-timeRemote • United StatesJuniorMid-Level💰 $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and organizational skills while managing logistics operations and client relationships. Proficient in revenue auditing and data entry to ensure accurate billing and maximize revenue capture.

Highest-signal resume keywords

General Logistics ManagementCustomer ServiceMicrosoft Office ProficiencyRevenue AuditingVerbal And Written Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Logistics ManagementData EntryRevenue AuditingOrder Entry And ApprovalClient Onboarding

Soft Skills

Strong Communication SkillsAbility To Meet DeadlinesInitiative And DedicationRelationship BuildingProblem Solving

Tools & Technologies

Cryoport Web PortalMicrosoft Outlook

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

LogisticsClient CommunicationBilling DiscrepanciesOperational CollaborationRevenue Capture

About the role

Key responsibilities & impact

Monitor exceptions of live shipments through Cryoport’s web portal and email notifications
Escalate shipment exceptions internally to Logistics Managers
Answer and route client and carrier communications internally
Communicate externally with carriers and clients throughout shipments
Follow up through written and verbal communication
Manage inbound calls and redirect them to appropriate parties
Onboard new clients
Enter and approve orders
Perform daily revenue audits to ensure shipment charges, services, and additional fees are accurately captured
Collaborate with Finance and the Quote Team to resolve missing charges, billing discrepancies, and potential revenue leakage
Follow up on revenue-related exceptions to support accurate billing and maximize revenue capture
Interact regularly with Operations, Accounting, Management, Sales, and other internal departments
Perform administrative tasks, including data entry
Assume other duties as assigned

Requirements

What you’ll need

High school diploma or GED required
Proficient in Microsoft Office, including Outlook
2+ years of General Logistics management & Customer Service preferred
Shift work, 8 AM - 5 PM PST, including weekends and public holidays
Willingness to work after hours and/or weekend shifts if needed
Strong verbal and written communication skills
Ability to meet deadlines consistently
Ability to listen, understand, and evaluate logistical issues
Proven record of initiative and dedication to meeting client expectations and requirements
Ability to develop professional, supportive relationships with clients, vendors, and internal employees
Willingness to embrace personal and professional development