Cryoport Systems

Supply Chain

• Monitor exceptions of live shipments through Cryoport’s web portal and email notifications
• Escalate shipment exceptions internally to Logistics Managers
• Answer and route client and carrier communications internally
• Communicate externally with carriers and clients throughout shipments
• Follow up through written and verbal communication
• Manage inbound calls and redirect them to appropriate parties
• Onboard new clients
• Enter and approve orders
• Perform daily revenue audits to ensure shipment charges, services, and additional fees are accurately captured
• Collaborate with Finance and the Quote Team to resolve missing charges, billing discrepancies, and potential revenue leakage
• Follow up on revenue-related exceptions to support accurate billing and maximize revenue capture
• Interact regularly with Operations, Accounting, Management, Sales, and other internal departments
• Perform administrative tasks, including data entry
• Assume other duties as assigned

Explore Logistics Coordinator – Contingent at Cryoport Systems. Review requirements and application details.

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Logistics Coordinator – Contingent