Sales Director

Crystal Cruises

. Strategically manage a sales territory selling and marketing Abercrombie & Kent's global portfolio of products and experiences to retail travel agencies .

Posted 9/24/2026full-timeRemote • United StatesLead💰 $125,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic territory management and luxury travel sales, with a strong focus on achieving revenue goals and building relationships within the travel industry. Proficient in training and engaging travel advisors while effectively managing sales activities and market intelligence.

Highest-signal resume keywords

Strategic Territory ManagementLuxury Travel SalesSales Strategy ImplementationCustomer Relationship BuildingPresentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ManagementMarket Intelligence ReportingCRM Record MaintenanceEvent CoordinationInternational Destination KnowledgeSales Success TrackingBudget ManagementProduct Knowledge TrainingConsumer Show SetupTravel Industry Sales Experience

Soft Skills

Self-MotivatedResults OrientedExcellent Communication SkillsRelationship BuildingCustomer Service Skills

Tools & Technologies

MS Office ApplicationsOneISConcur

Certifications & Qualifications

Valid Driver's LicenseValid Passport

Industry Keywords

Luxury TravelTravel AgenciesSales TerritoryBrand AmbassadorTrade ShowsTravel Industry RelationshipsSales CollateralConsumer EventsDMC SalesTravel Agency Quality Control

About the role

Key responsibilities & impact

Strategically manage a sales territory selling and marketing Abercrombie & Kent's global portfolio of products and experiences to retail travel agencies
Focus sales efforts on luxury travel and leisure markets
Implement a cost-effective sales strategy to meet or exceed annual sales and revenue goals within an annual budget
Grow existing sales and prospect for new business within the Western territory
Achieve assigned revenue goals and agency/advisor engagement metrics
Serve as regional brand ambassador and build confidence and loyalty in the A&K brand
Initiate and execute training and product knowledge seminars for travel advisors and consumers
Plan and manage sales activities of DMC and sister-brand sales colleagues in the territory as needed
Represent A&K at trade shows and travel agency-organized consumer events, including setting up displays and collateral
Cover events for other Sales Directors as needed
Report sales activities and market intelligence in OneIS within required deadlines
Submit expenses in Concur according to company policy
Coordinate travel agency quality control and customer service issues with the appropriate A&K office
Maintain travel agency/advisor databases, CRM records and invitation lists
Share market intelligence and best practices with A&K colleagues
Invite independent contractors from host agencies to local events and share contact information across territories

Requirements

What you’ll need

Experience in strategic territory management
Excellent sales and customer service skills
Excellent presentation skills
Self-motivated and results oriented
Excellent relationship building skills
Excellent verbal and written communication skills
Fluency in MS Office applications, including Outlook, Word, PowerPoint and Excel
Ability to set up a consumer show and trade show booth, including signage, table covering, decoration and collateral
Ability to lift parcels of up to 35 lbs.
Ability to carry a laptop in carry-on luggage when traveling by air
Bachelor's degree preferred or equivalent experience
5–10 years of experience in travel industry sales
Extensive international destination knowledge, including A&K top-selling destinations preferred
Existing travel industry sales relationships in the assigned region and a demonstrated track record of sales success within a sales territory with a leading travel company required
Must reside in San Francisco, Seattle, Portland or Denver metro area
60% business travel expected, including international destinations at times throughout the year
Must own or lease a reliable vehicle, including required liability insurance coverage, for business purposes within a drivable distance from home
Ability to receive and store sales collateral, home office equipment and trade show materials in or near home
Valid driver's license required
Valid passport required
Must be eligible for employment in the United States

Benefits

Comp & perks

Group life insurance at no cost to the employee
Short-term disability at no cost to the employee
Long-term disability at no cost to the employee
Travel discounts through use of an IATAN Travel Professional card
Medical insurance
Dental insurance
Vision insurance
Supplemental life insurance
Pre-tax healthcare and dependent FSAs
401(k) plan with generous company match
Sales incentives / additional earning potential