Sales Manager, US Market

Crystalia Glass LLC

. Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows .

Posted 10/17/2026full-timeRemote • Dominican Republic, Costa Rica, Albania, Bulgaria, Croatia, CzechiaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in CRM and sales operations management, with a focus on optimizing lead lifecycle, pipeline structure, and performance metrics. Proven ability to lead and develop sales teams while driving revenue growth through data-driven decision-making and effective coaching.

Highest-signal resume keywords

CRM Systems ManagementSales Team LeadershipData-Driven Decision MakingPerformance Metrics AnalysisInbound Sales Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExecutionRevenue GrowthPipeline ControlConversion Rate ImprovementCall-Based Sales ModelsLead Lifecycle ManagementData HygieneStructured ReportingPerformance ReviewsGoal Setting

Soft Skills

CoachingMentoringProblem SolvingCommunicationTeam Development

Tools & Technologies

HubSpotCall Tracking ToolsCall Scoring ToolsDashboardsSales Reporting Tools

Industry Keywords

B2C SalesHigh-Volume SalesSales OperationsLead AllocationSales Performance

About the role

Key responsibilities & impact

Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows
Enforce CRM discipline through training, audits, and corrective actions
Drive performance through structured reporting and dashboards, improving funnel efficiency
Lead and develop the sales team
Coach and mentor team members, conduct performance reviews, and set goals
Participate in recruiting and training new team members
Manage high-volume inbound leads, response times, lead quality, workload distribution, and lead allocation
Own call quality and communication standards for US-based clients
Review calls, coach objection handling and call structure, analyze deal losses, and develop SMS and email channels
Lead through metrics including conversion rate, close rate, average deal value, speed to lead, and revenue per rep
Execute data-backed initiatives to improve conversion and sales performance
Identify and solve problems, taking ownership with limited resources
Improve sales processes, marketing collaboration, tools, and customer engagement with measurable business impact

Requirements

What you’ll need

7–10 years of relevant sales experience, with a strong background in sales execution and revenue growth
At least 2 years of managerial experience, leading and developing sales teams
Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance
Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control
Experience managing inbound sales, preferably in a B2C or high-volume environment
Experience leading teams of 5+ Sales Reps.
Strong analytical mindset with the ability to make data-driven decisions
Experience with call-based sales models
Fluent English (working with US-based clients)
High level of involvement in day-to-day sales operations
Experience scaling inbound sales teams
Proven success improving conversion rates
Familiarity with call tracking and call scoring tools
Background in fast-growing or high-volume sales environments

Benefits

Comp & perks

Full-time, remote role (8:30 AM – 5:00 PM EST)
B2B contract
Fixed salary plus performance-based bonuses
Real ownership of the sales function in a scaling U.S. business
Opportunity to work with a professional international team and prestigious U.S. clients