Sales Manager, US Market

Crystalia Glass LLC

. Own and optimise CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows .

Posted 9/29/2026full-timeRemote • Chile, Peru, Slovakia, Spain, Brazil, MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in CRM optimisation and sales operations management, with a strong focus on data-driven decision-making and team leadership. Proven ability to enhance sales performance through structured reporting, coaching, and effective pipeline management.

Highest-signal resume keywords

CRM OptimisationSales Team LeadershipData-Driven Decision MakingPerformance Metrics ManagementInbound Sales Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ExecutionRevenue GrowthPipeline ControlAnalytical MindsetConversion Rate ImprovementCall-Based Sales ModelsSales Process ImprovementPerformance ReviewsGoal SettingCoaching and Mentoring

Soft Skills

Problem SolvingCross-Functional CollaborationTraining and DevelopmentCommunication Standards

Tools & Technologies

CRM SystemsHubSpotAI ToolsSales Playbooks

Industry Keywords

B2C SalesHigh-Volume EnvironmentSales OperationsLead LifecycleData HygieneFunnel EfficiencyInbound Workflows

About the role

Key responsibilities & impact

Own and optimise CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows
Enforce strong CRM discipline across the sales team through training, audits, and corrective actions
Drive performance through structured reporting and dashboards, continuously identifying and improving funnel efficiency
Lead and develop the sales team through coaching, mentoring, performance reviews, and goal setting
Participate in recruiting and training new team members
Manage high-volume inbound leads, ensuring fast response times, quality handling, and balanced workloads
Optimise lead distribution to maximise efficiency, conversion, and team performance
Own call quality and communication standards for US-based clients
Review calls, coach objection handling and call structure, analyse deal losses, and develop SMS and email support channels
Lead sales using conversion rate, close rate, average deal value, speed to lead, and revenue-per-rep metrics
Design and execute data-backed initiatives to improve conversion and overall sales performance
Identify and solve problems proactively, taking ownership with limited resources
Initiate measurable improvements across sales processes, marketing collaboration, tools, and customer engagement

Requirements

What you’ll need

5–7 years of relevant sales experience, with a strong background in sales execution and revenue growth
At least 2 years of managerial experience, leading and developing sales teams
Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance
Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control
Experience managing inbound sales, preferably in a B2C or high-volume environment
Experience leading teams of 5+ Sales Reps
Strong analytical mindset with the ability to make data-driven decisions
Experience with call-based sales models
Fluent English (working with US-based clients)
High level of involvement in day-to-day sales operations
Track record of increasing B2C/B2B conversion rates
Experience with AI tools and structured sales playbooks
Cross-functional collaboration experience
CRM optimisation experience
Sales process and pipeline improvement expertise

Benefits

Comp & perks

Fixed Salary and bonuses on goals performed
Joining a highly professional and dynamic team
Exciting experience working with prestigious clients in the US market