Sales Manager, US Market

Crystalia Glass LLC

. Own and optimise CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows .

Posted 10/4/2026full-timeRemote • Colombia, Argentina, PortugalMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in CRM and sales operations management, focusing on pipeline structure, lead lifecycle optimization, and performance metrics. Proven ability to lead and develop sales teams while driving revenue growth through data-driven decision-making and effective coaching.

Highest-signal resume keywords

CRM Systems ManagementSales Team LeadershipData-Driven Decision MakingPerformance Metrics AnalysisInbound Sales Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExecutionRevenue GrowthPipeline ControlPerformance ReviewsLead Lifecycle ManagementFunnel Efficiency ImprovementCall-Based Sales ModelsData AnalysisSales Process ImprovementConversion Rate Optimization

Soft Skills

CoachingMentoringProblem SolvingCommunicationCollaboration

Tools & Technologies

HubSpotAI ToolsSales Playbooks

Industry Keywords

B2C SalesHigh-Volume EnvironmentSales OperationsLead QualityWorkload Distribution

About the role

Key responsibilities & impact

Own and optimise CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows
Enforce CRM discipline across the sales team through training, audits, and corrective actions
Drive performance through structured reporting and dashboards, identifying and improving funnel efficiency
Lead and develop the sales team through coaching, mentoring, performance reviews, and goal setting
Participate in recruiting and training new team members
Manage high-volume inbound leads, response times, lead quality, workload distribution, and conversion
Own call quality and communication standards for US-based clients
Review calls, coach objection handling and call structure, analyse deal losses, and develop SMS/email support channels
Lead through metrics including conversion rate, close rate, average deal value, speed to lead, and revenue per rep
Design and execute data-backed initiatives to improve conversion and sales performance
Identify and solve problems proactively and initiate improvements across sales processes, marketing collaboration, tools, and customer engagement

Requirements

What you’ll need

5–7 years of relevant sales experience, with a strong background in sales execution and revenue growth
At least 2 years of managerial experience, leading and developing sales teams
Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance
Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control
Experience managing inbound sales, preferably in a B2C or high-volume environment
Experience leading teams of 5+ Sales Reps
Strong analytical mindset with the ability to make data-driven decisions
Experience with call-based sales models
Fluent English (working with US-based clients)
High level of involvement in day-to-day sales operations
Nice to Have: Track record of increasing B2C/B2B conversion rates
Nice to Have: Experience with AI tools and structured sales playbooks
Nice to Have: Cross-functional collaboration experience
Nice to Have: CRM optimisation experience
Nice to Have: Sales process and pipeline improvement expertise

Benefits

Comp & perks

Fixed Salary and bonuses on goals performed
Joining a highly professional and dynamic team
Exciting experience working with prestigious clients in the US market