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Bilingual HR Recruiter
CSC Generation. Manage the full-cycle recruitment process for Customer Service and other assigned positions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in full-cycle recruitment, particularly for Customer Service roles, while effectively managing candidate communications and documentation. Proficient in bilingual communication and skilled in utilizing various recruiting platforms to support high-volume hiring initiatives.
Highest-signal resume keywords
Full-Cycle RecruitmentBilingual English And SpanishCandidate Screening And InterviewsMicrosoft Office ProficiencyHigh-Volume Hiring Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Recruiting ExperienceCandidate EvaluationDocumentation ManagementRecruitment Metrics FamiliarityOrganizational Skills
Soft Skills
Strong Communication SkillsDetail-OrientedAbility To Prioritize TasksIndependent Work CapabilityPositive Candidate Experience
Tools & Technologies
Online Recruiting PlatformsMicrosoft Teams
Industry Keywords
Customer Service RecruitmentCall Center RecruitmentBPO RecruitmentHR Administrative SupportCandidate Pipeline Tracking
About the role
Key responsibilities & impact- Manage the full-cycle recruitment process for Customer Service and other assigned positions
- Source candidates through Indeed, job boards, referrals, social media, and other recruiting channels
- Review resumes and conduct initial candidate screenings
- Conduct interviews and evaluate candidates' experience, communication skills, and English proficiency
- Coordinate interviews between candidates and Hiring Managers
- Maintain consistent communication and follow-up with candidates throughout the recruitment process
- Support high-volume and seasonal hiring initiatives
- Maintain accurate candidate tracking and recruitment records
- Partner with Hiring Managers and HR to understand staffing needs and hiring priorities
- Provide regular updates on recruiting progress, candidate pipelines, and open positions
- Assist with hiring documentation, employee files, and pre-employment requirements
- Support the preparation and collection of HR documentation
- Assist with onboarding and offboarding processes, including attending the office when required
- Provide administrative support for general HR back-office activities
- Support the HR team with employee documentation, records, and other assigned administrative tasks
- Ensure a professional and positive candidate and employee experience throughout HR processes
Requirements
What you’ll need- Minimum 1 year of recruiting experience, preferably recruiting Customer Service, Call Center, or BPO positions
- Previous experience recruiting Customer Service Representatives
- Bilingual English and Spanish, with strong verbal and written communication skills
- Experience conducting candidate screenings and interviews
- Strong organizational and administrative skills
- Detail-oriented and comfortable working with employee and hiring documentation
- Ability to manage multiple vacancies and candidates simultaneously
- Ability to work independently and prioritize tasks in a fast-paced environment
- Comfortable communicating with candidates, employees, and Hiring Managers in both English and Spanish
- Proficiency with Microsoft Office, Teams, and online recruiting platforms
- Availability to attend the Mexico office for onboarding, offboarding, and other HR activities when required
- Only for CDMX and Edo. de Mex.
- Preferred: Experience with high-volume or seasonal hiring
- Preferred: Experience using Indeed and other recruiting platforms
- Preferred: Previous experience supporting HR administrative or back-office processes
- Preferred: Experience working in a remote or multi-brand environment
- Preferred: Familiarity with recruitment metrics and candidate pipeline tracking
Benefits
Comp & perks- SEASONAL agreement for peak season (6 months)
- Law benefits since day one
- Home office
- Full equipment provided
- 10-hour shift (8 am - 6 pm)
- 1 hour Lunch
- 2 breaks of 15 minutes each
- Two days off (Sat -Sun)
- Total Pass