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Business Development Executive, Trade & Hospitality
CSC Generation. Own net-new account acquisition end to end for trade and hospitality customers .
About the role
Key responsibilities & impact- Own net-new account acquisition end to end for trade and hospitality customers
- Identify, prospect, and close new B2B accounts including interior designers, design firms, hotels, and hospitality groups
- Build and manage a pipeline of larger accounts to drive repeat purchasing and long-term retention
- Conduct inbound and outbound calls directly with prospective accounts
- Use AI tools for prospecting, list-building, messaging, and follow-up
- Implement and oversee AI-driven workflows to improve productivity and deal velocity
- Write prompts, validate AI outputs, and iterate based on results
- Own funnel metrics and pipeline health
- Improve CRM discipline, reporting consistency, and forecasting accuracy
- Build processes for lead routing, opportunity tracking, and follow-up
- Identify ways to shorten sales cycles and increase conversion
- Coordinate handoffs with the inbound/existing-accounts owner
- Partner with merchandising, operations, and vendor teams on inventory planning and special orders
- Build a trade and hospitality pipeline from the ground up and close larger accounts driving recurring, project-based revenue
Requirements
What you’ll need- 5–8 years of B2B sales or business development experience, ideally with exposure to trade, design, hospitality, or a related relationship-driven, high-touch sales environment
- Proven track record of sourcing and closing net-new accounts
- Ability to work independently and remotely, with discipline to self-manage a pipeline without day-to-day oversight
- Familiarity or comfort using AI tools for prospecting and outreach workflows
- Strong phone and relationship-building skills
- Comfortable being the primary point of contact and fielding calls directly with prospects
- Employment contingent on a background check, including verification of prior employment dates
- This position is not open to and cannot be filled by a B.C. Resident
Benefits
Comp & perks- Paid time off policies
- RRSP match
- Medical, dental, and vision coverage
- A variety of supplemental benefit options
- Employee discounts across the portfolio of brands
- Flexible culture and growth opportunities
- Mandatory in-person interview prior to an offer