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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in customer service and legal compliance while effectively managing customer portfolios and navigating multiple databases. Exhibits strong organizational, problem-solving, and communication skills in a fast-paced environment.
Highest-signal resume keywords
Business To Business Customer Service ExperienceLegal Compliance ExperienceProficiency With Microsoft OfficeAttention To DetailDocument Review And Evaluation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Document ReviewCustomer Portfolio ManagementLegal Document ProcessingDatabase NavigationOrder Fulfillment
Soft Skills
Effective CommunicationOrganizational SkillsProblem-Solving AbilitiesFlexibilityAdaptability
Tools & Technologies
SalesforceMicrosoft OfficeNavigator
Industry Keywords
Corporate Transparency ActAnnual ReportsBusiness LicensesCustomer Records Management
About the role
Key responsibilities & impact- Respond to internal client inquiries via email or Salesforce chatter
- Assist with EMC/EPS projects, including Group Split projects, minute book and document uploads, queues, Annual reports, corporate transparency act filings, and Business licenses
- Provide exceptional customer service to internal and external customers
- Maintain and update customer records, including contact updates
- Manage customer portfolios
- Communicate project progress with different teams
- Navigate multiple databases, including company records and Navigator, quickly and accurately
- Review and process legal documents
- Fulfill customer orders across various jurisdictions
- Solve customer and documentation-related issues
Requirements
What you’ll need- Any Graduate or Freshers are eligible
- Transactional or administrative experience reviewing and evaluating documents
- Business to Business Customer Service Experience
- Legal Compliance experience
- Proficiency with Microsoft Office
- Keen attention to detail and accuracy
- Ability to thrive in a fast-paced, high-volume environment
- Strong comprehension, critical thinking, and problem-solving abilities
- Excellent organizational and time management skills
- Proficiency in navigating multiple systems quickly
- Solid computer skills
- Effective written and verbal communication skills
- Strong customer service orientation
- Flexibility and adaptability
- Quick and independent learner
- Commitment to CSC values: Service, Teamwork, Agility, Tenacity, and Genuine
Benefits
Comp & perks- Annual success-sharing bonuses or commission plans based on individual performance
- Annual leave
- Tuition reimbursement
- Referral bonuses
- Competitive and comprehensive benefits package
- Hybrid or remote work schedules as business needs allow and in alignment with local regulations
- Support and resources for colleagues with disabilities
- Global career opportunities