Associate Client Service Representative

CSC

. Build relationships with clients to understand their unique needs and concerns .

Posted 10/26/2026full-timeUnited StatesJuniorMid-Level💰 $48,000 - $53,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and communication skills while effectively managing multiple inquiries and legal document processing. Proficient in navigating databases and utilizing MS Office tools to fulfill client needs in a fast-paced environment.

Highest-signal resume keywords

Customer Service SkillsEffective Communication SkillsResearch SkillsMS Office ProficiencySalesforce Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Legal Document ReviewLegal Document AnalysisDatabase NavigationTime ManagementProblem-Solving

Soft Skills

Attention to DetailTeam-OrientedEnergetic Self-StarterPrioritization Skills

Tools & Technologies

MS OfficeSalesforceOutlook

Industry Keywords

Service-of-ProcessClient Relationship Management

About the role

Key responsibilities & impact

Build relationships with clients to understand their unique needs and concerns
Respond to customer inquiries professionally, accurately, and in a timely fashion
Respond to customer inquiries via Outlook, Salesforce, or phone
Navigate quickly and accurately between multiple databases
Fulfill requests and answer questions for internal customers
Review and process legal documents
Research and analyze legal documents
Handle incoming and outgoing calls and emails regarding documents and service-of-process inquiries

Requirements

What you’ll need

Energetic self-starter who thrives in a fast-paced, team-oriented environment
High attention to detail and accuracy
Strong prioritization and time management skills
Effective verbal and written communication skills
Strong customer service skills
Problem-solving skills
Strong research skills
Strong computer skills and proficiency in MS Office: Word, Outlook, Excel
Salesforce experience is a plus

Benefits

Comp & perks

Annual success-sharing bonuses or commission plans based on individual performance
Annual leave
Tuition reimbursement
Referral bonuses
Competitive and comprehensive benefits package
Hybrid or remote work schedules as business needs allow and in alignment with local regulations
Support for colleagues with disabilities and necessary workplace resources
Global career opportunities