Benefits Operations Specialist

CSC

. Ensure world-class delivery of benefit services and day-to-day benefit management .

Posted 10/22/2026full-timeDublin • IrelandMid-LevelSenior💰 €35,000 - €39,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing employee benefit programs, including lifecycle administration, compliance, and process improvement. Proficient in analyzing benefit program data to enhance employee engagement and health while ensuring effective communication and collaboration within a global team.

Highest-signal resume keywords

Employee Benefit AdministrationProcess ImprovementData AnalysisCommunication SkillsTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefit Lifecycle AdministrationInvoice ValidationOpen Enrollment ManagementFile AuditsVendor Management

Soft Skills

Problem-SolvingOrganizational SkillsCollaborationCustomer Service

Tools & Technologies

Microsoft ProductsHRISVendor Databases

Industry Keywords

Global OrganizationEMEA RegionWell-Being InitiativesEmployee HealthConfidential Information

About the role

Key responsibilities & impact

Ensure world-class delivery of benefit services and day-to-day benefit management
Serve as a primary contact for CSC benefit programs in the EMEA region and provide backup support globally
Manage employee benefit lifecycle administration, including onboarding new hires, processing terminations, and updating enrollment and coverage with vendors
Support annual renewals, open enrollment, cyclical benefits processes, file audits, and administrative activities across EMEA
Review and validate benefits-related invoices and resolve discrepancies with vendors and the Benefits Strategy team
Respond to employee inquiries within established SLAs and resolve issues
Identify service gaps and process improvement opportunities and drive solutions to resolution
Develop and maintain process documentation and training materials
Analyze benefit program data across well-being initiatives to improve employee health, control costs, and enhance engagement
Stay informed on regional wellness initiatives, activities, research, and trends
Work closely with the Global Benefits Operations and Benefit Strategy teams

Requirements

What you’ll need

Prior experience administering benefit programs, preferably within a global organization
Excellent written and oral communication skills
Ability to prioritize competing customer and business demands and manage multiple deadlines in a fast-paced environment
Experience handling sensitive and confidential employee information
Strong time management, organizational, and problem-solving skills
Ability to work independently while collaborating effectively within a global team environment
Computer proficiency and technical aptitude
Ability to use Microsoft products, HRIS, and vendor databases