Client Service Representative

CSC

. Build relationships with clients to understand their unique needs and concerns .

Posted 11/12/2026full-timeRemote • Hawaii • United StatesMid-LevelSenior💰 $50,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by effectively building relationships with clients and addressing their needs. Proficient in managing workflows and utilizing technology to enhance service delivery and process improvements.

Highest-signal resume keywords

Customer Service ExperienceMS Office ProficiencySalesforce ExperienceAttention To DetailProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer ServiceAdministrative SkillsWorkflow OrganizationProcess ImprovementDatabase Navigation

Soft Skills

Effective CommunicationTime ManagementFlexibilityMultitaskingTeam Collaboration

Tools & Technologies

MS OfficeWordExcelSalesforce

Industry Keywords

Client Relationship ManagementCustomer InquiriesFast-Paced EnvironmentInternal And External Customers

About the role

Key responsibilities & impact

Build relationships with clients to understand their unique needs and concerns
Fulfill requests and answer questions for internal and external customers
Respond promptly to customer inquiries via phone or electronically
Provide excellent customer service to internal and external clients
Organize workflow to meet customers’ time frames and demands
Navigate multiple databases quickly and accurately
Recommend process improvements where applicable
Maintain and grow existing customer business by providing outstanding service and proactively offering appropriate services

Requirements

What you’ll need

Hawaii-based candidates only
Experience working in a customer service or administrative capacity
Energetic self-starter who thrives in a fast-paced, team-oriented environment
Attention to detail and accuracy
Strong prioritization and time-management skills
Flexibility and agility, with the ability to multitask
Problem-solving skills
Strong computer skills and proficiency in MS Office, Word, and Excel
Effective verbal and written communication skills
Salesforce experience a plus

Benefits

Comp & perks

Paid time off
Medical insurance
Dental insurance
401(k) plan
Training
Mentorship
Opportunities for growth
Annual success-sharing bonuses or commission plans based on individual performance
Annual leave
Tuition reimbursement
Referral bonuses
Disability support and workplace accommodations
No nights, weekends, or holidays