KYC Services Manager

CSC

. Lead and manage a team of KYC specialists, including recruitment, training, performance management, and professional development .

Posted 9/29/2026full-timeSt. Helier • United KingdomSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive knowledge of KYC, AML, and CTF regulations, with strong leadership capabilities to manage and develop a team of KYC specialists. Proficient in implementing KYC policies and leveraging technology to enhance compliance processes and operational efficiency.

Highest-signal resume keywords

KYC ManagementAML ComplianceTeam LeadershipRegulatory KnowledgeData Analytics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

KYC Policy DevelopmentAML RegulationsCTF ComplianceRisk AssessmentQuality ControlData AnalyticsKYC Software ProficiencyProcedure DraftingCustomer OnboardingPerformance Management

Soft Skills

LeadershipAnalytical SkillsProblem-SolvingEffective CommunicationInterpersonal Skills

Tools & Technologies

KYC/AML Software SolutionsData Analytics Tools

Certifications & Qualifications

ACAMSCKYCA

Industry Keywords

Financial ServicesRegulatory FrameworksComplianceOperational ExcellenceContinuous Improvement

About the role

Key responsibilities & impact

Lead and manage a team of KYC specialists, including recruitment, training, performance management, and professional development
Foster a culture of compliance, continuous improvement, and operational excellence
Provide day-to-day supervision, guidance, and support to KYC analysts
Ensure timely and accurate completion of KYC reviews and onboarding activities
Monitor workload distribution and adjust team priorities to meet deadlines and SLAs
Develop, implement, and maintain KYC policies, procedures, and controls
Oversee customer onboarding and KYC reviews for new and existing customers
Ensure ongoing monitoring of customer activities to identify and report suspicious transactions or behaviors
Stay informed of regulatory developments, trends, and best practices related to KYC, AML, and CTF
Ensure KYC processes align with local and international regulations, including FATF recommendations and EU AML directives
Liaise with regulatory authorities and participate in audits, inspections, and regulatory examinations
Draft, maintain, and update procedure documents, SOPs, and job aids
Identify automation and efficiency opportunities and partner with stakeholders on implementation
Identify, assess, and mitigate KYC-related risks, including money laundering, terrorist financing, and other financial crimes
Collaborate with Risk Management, Legal, and Internal Audit
Perform quality control checks and ensure adherence to internal policies, regulatory standards, and best practices
Identify and escalate potential risks or red flags in client files
Develop and present regular KYC reports to senior management and stakeholders
Use data analytics to improve KYC effectiveness
Drive technology and automation adoption in KYC processes
Evaluate and implement KYC software solutions
Assist with due diligence visits and audits
Act as liaison between KYC, compliance, legal, front office, and onboarding teams
Support onboarding and training of new team members
Mentor team members and promote continuous learning

Requirements

What you’ll need

Bachelor’s degree in Business, Finance, Law, or a related field
Minimum of 8–10 years of experience in KYC, AML, or compliance roles
At least 5 years in a leadership or management position
In-depth knowledge of KYC, AML, and CTF regulations and industry best practices
Familiarity with global regulatory frameworks and the financial services industry
Strong leadership and team management skills
Excellent analytical, problem-solving, and decision-making abilities
Effective communication and interpersonal skills
Proficiency in KYC/AML software and technology solutions
Ability to draft clear procedures and communicate effectively across teams
Ability to manage escalations, balance competing priorities, and make risk-based decisions
Master’s degree or professional certifications such as ACAMS or CKYCA are a plus, not required

Benefits

Comp & perks

Annual success-sharing bonuses or commission plans based on individual performance
Competitive and comprehensive benefits package
Annual leave
Tuition reimbursement
Referral bonuses
Hybrid or remote work schedules as business needs allow and in alignment with local regulations
Support and resources for colleagues with disabilities
Global career opportunities