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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in onboarding processes, KYC/AML compliance, and client lifecycle management, with a strong focus on stakeholder coordination and documentation accuracy. Proficient in managing complex cases while ensuring adherence to regulatory requirements and maintaining high data quality standards.
Highest-signal resume keywords
Onboarding ManagementKYC/AML ComplianceStakeholder CoordinationAttention To DetailWorkflow Technology Solutions
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
OnboardingClient Lifecycle ManagementKYCAMLCDDFATCACRSSanctions ScreeningRisk AcceptanceDue Diligence
Soft Skills
CommunicationOrganizationPrioritizationProblem-SolvingEscalation Management
Tools & Technologies
Workflow Technology SolutionsCase-Management Tools
Industry Keywords
Financial ServicesCorporate ServicesFund AdministrationBankingRegulatory Requirements
About the role
Key responsibilities & impact- Own each onboarding case end-to-end from initiation through activation
- Maintain a clear plan with actions, owners, dependencies, and timelines
- Confirm onboarding scope, service requirements, contracting and service entities, and jurisdiction-specific onboarding requirements
- Coordinate Relationship Management, KYCS/KYC Operations, Compliance, Legal, Finance, Operations, and other stakeholders
- Create, maintain, and accurately update onboarding workflow and client pre-active status in relevant systems
- Own the onboarding documentation pack, including jurisdictional documentation and FATCA/CRS information where applicable
- Initiate KYCS/KYC engagement with complete and well-structured case files, including CDD documentation where required
- Review KYCS/KYC outputs, challenge gaps or inconsistencies, obtain missing information, maintain audit trails, and support quality assurance
- Coordinate enhanced due diligence and remediation actions, including adverse media review
- Prepare or coordinate risk acceptance and approval packs for medium- or high-risk onboarding
- Log, track, and evidence onboarding conditions, manage ageing and escalations, and confirm activation readiness before go-live
- Over time, support periodic reviews, trigger events, client maintenance, and offboarding
Requirements
What you’ll need- Experience in onboarding, client lifecycle management, KYC/AML, operations, corporate services, fund administration, banking, or a related financial services environment
- Working knowledge of AML, KYC, CDD, sanctions screening, beneficial ownership, FATCA, CRS, and relevant local regulatory requirements
- Demonstrated ability to manage complex onboarding cases, coordinate multiple stakeholders, and deliver outcomes across competing dependencies
- Strong attention to detail and data quality discipline
- Ability to maintain clear evidence, approvals, decisions, and audit trails
- Excellent communication, organization, prioritization, and problem-solving skills
- Confident escalation management
- Familiarity with CSC products, services, and client segments preferred
- Experience using workflow, onboarding, or client lifecycle management technology solutions and case-management tools preferred
- Project or program management experience supporting operating model, controls, or process transformation preferred
Benefits
Comp & perks- Annual Success Sharing bonuses or role-based incentive plans based on individual performance and business results, subject to local plan terms
- Excellent benefits
- Competitive and comprehensive benefits package
- Annual leave
- Tuition reimbursement
- Referral bonuses
- Hybrid or remote work schedules as business needs allow and in alignment with local regulations
- Support for colleagues with disabilities and necessary workplace resources
- Internal mobility and career growth opportunities