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CSC

Senior Investor Services Specialist

CSC

. Interact with clients and their investors .

Posted 10/21/2026full-timeLivingston • New Jersey • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in investor relations, including managing investor correspondence, processing capital calls, and utilizing advanced Excel and Word functionalities. Proficient in AML/KYC services and familiar with investor portals and CRM software, ensuring effective communication and organizational skills.

Highest-signal resume keywords
Investor Relations ManagementAdvanced Excel ProficiencyAML/KYC ServicesInvestor Portal ExperienceStrong Organizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
ExcelWordMail MergeVLOOKUPSUMIFIF/THENReporting ServicesSubscription Document ReviewInvestor Activity ReportingData Management
Soft Skills
Verbal CommunicationWritten CommunicationAttention to DetailAnalytical SkillsProblem-Solving
Tools & Technologies
ViewPointInvestranIntralinksEfrontCRM Software
Industry Keywords
AMLKYCPartnershipsPrivate EquityReal EstateHedge Funds

About the role

Key responsibilities & impact
  • Interact with clients and their investors
  • Prepare investor correspondence using Word mail merge, Excel, and Reporting Services reports
  • Post information to the investor website portal
  • Process and report investor activity, including capital calls, distributions, and redemptions
  • Distribute correspondence to investors and potential investors by email
  • Monitor client email accounts and respond to investor inquiries
  • Manage multiple portals and databases, including ViewPoint, Investran, Intralinks, and Efront
  • Complete subscription document review and AML/KYC services
  • Help update internal policies and procedures
  • Track multiple deliverables, deadlines, and follow-ups
  • Set up and/or review new investors, users, and updates in ViewPoint
  • Submit and review uploads for one-off client requests and needs
  • Review subscription and transfer checklists
  • Provide effective feedback and open project updates
  • Oversee associate team members
  • Assist with training new staff
  • Complete internal responsibilities such as status reports and time tracking

Requirements

What you’ll need
  • 3-5 years of experience
  • Business degree or equivalent experience
  • Excellent verbal and written communication skills
  • Attention to detail
  • Advanced Excel and Word proficiency, including VLOOKUP, SUMIF, IF/THEN, named ranges, and mail merge
  • AML/KYC background preferred
  • Knowledge of IR systems and CRM software
  • Experience with Investor Portals such as Intralinks and Efront preferred, but not required
  • Strong organizational skills and ability to multitask
  • Adaptability to new and changing technologies
  • Excellent analytical and problem-solving skills
  • Knowledge of Partnerships, Private Equity, Real Estate, or Hedge Funds
  • Ability to work Monday to Friday, 9 am to 6 pm Eastern Time

Benefits

Comp & perks
  • Annual success-sharing bonuses or commission plans based on individual performance
  • Annual leave
  • Tuition reimbursement
  • Referral bonuses
  • Competitive and comprehensive benefits package
  • Hybrid or remote work schedules as business needs allow, subject to local regulations
  • Support and resources for colleagues with disabilities