Senior Business Development Associate

CSG

. Manage renewal operations, including preparation, processing, tracking, and coordination of customer renewal documentation across Customer Success, Sales, Finance, and Legal teams .

Posted 10/9/2026full-timeRemote • ColombiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing renewal operations and driving business growth through AI-driven automation solutions and market research. Proficient in analyzing financial data and implementing scalable solutions to enhance customer success and operational efficiency.

Highest-signal resume keywords

AI-Driven Business SolutionsCRM Platforms (Microsoft Dynamics, Salesforce)Power BIPower AutomateMarket Research

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workflow AutomationFinancial Data AnalysisRevenue Trends AnalysisLead GenerationCompetitive Intelligence

Soft Skills

CollaborationProblem-SolvingCommunication

Tools & Technologies

SQLBusiness Intelligence Tools

Industry Keywords

Customer Success OperationsRevenue Operations Best Practices

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Manage renewal operations, including preparation, processing, tracking, and coordination of customer renewal documentation across Customer Success, Sales, Finance, and Legal teams
Drive business growth and opportunity development through lead generation, market research, competitive intelligence, and creation of sales materials that support revenue generation
Lead operational improvement initiatives by identifying workflow inefficiencies, implementing scalable solutions, and enhancing customer, reporting, and business processes
Analyze financial and operational data, including billing, invoicing, and revenue trends, to resolve issues, improve accuracy, and provide actionable business insights
Develop and support AI-driven automation solutions that streamline manual processes, improve operational efficiency, and enable continuous innovation across Customer Success and Operations

Requirements

What you’ll need

Bachelor’s degree in business, technology, related field or equivalent experience
Experience designing or implementing AI-driven business solutions and workflow automation
Proficiency with CRM platforms such as Microsoft Dynamics or Salesforce
Experience with Power BI, Power Automate, SQL, or other business intelligence and automation tools
Knowledge of customer success operations and revenue operations best practices
Experience supporting sales growth through market research, lead generation, and competitive intelligence
Ability to read, write, speak and understand the English language in a business environment

Benefits

Comp & perks

Work from Home, Hybrid, In-office
Employee Belonging Groups
Healthcare: Medical and Dental
Paid Vacation, Volunteer, and Holiday Time Off