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CSI

Implementation Specialist

CSI

. Serve as the primary bank-facing point of contact for assigned functional workstreams .

Posted 11/4/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in banking operations and project management, with strong analytical, organizational, and communication skills. Capable of leading functional workstreams and ensuring successful project delivery and transition.

Highest-signal resume keywords
Banking Operations KnowledgeProject Management ExperienceAnalytical SkillsVerbal And Written Communication SkillsMS-Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project ManagementAnalytical SkillsMathematical SkillsOrganizational SkillsTime Management Skills
Soft Skills
Leadership SkillsNegotiation SkillsPersuasion SkillsAdministrative SkillsNetworking Skills
Tools & Technologies
MS-Office Suite
Industry Keywords
Banking OperationsFunctional WorkstreamsProject ArtifactsGo-Live CoveragePost-Conversion Stabilization

About the role

Key responsibilities & impact
  • Serve as the primary bank-facing point of contact for assigned functional workstreams
  • Confirm project scope and explain the conversion approach, timeline, bank responsibilities, and dependencies
  • Identify requirements, decisions, dependencies, and bank-specific considerations using project artifacts
  • Maintain the functional delivery plan, including milestones, decisions, dependencies, risks, owners, and unresolved issues
  • Lead or coordinate recurring status discussions and translate specialist updates into decisions, responsibilities, and next steps
  • Drive bank readiness for training, testing, conversion, and operational transition to NuPoint
  • Coordinate go-live coverage, transition support, exception handling, and escalation
  • Confirm completion of assigned functional responsibilities and track post-conversion items
  • Support handoff to Customer Experience
  • Coordinate implementation workstreams through post-conversion stabilization

Requirements

What you’ll need
  • Experience or equivalent to a 4-year college degree
  • Banking operations knowledge and/or experience required
  • At least two (2) years of relevant work experience
  • Team and/or project management experience preferred
  • Mathematical skills
  • Demonstrated verbal and written communication skills
  • Reasoning skills
  • Computer skills – MS-Office suite of products
  • Leadership skills
  • Managerial skills
  • Administrative skills
  • Analytical skills
  • Networking skills
  • Organization and time management skills
  • Abilities of persuasion and negotiation
  • Applicants must be authorized to work in the United States without the need for sponsorship now or in the future

Benefits

Comp & perks
  • Competitive salary
  • Eligibility for incentive awards based on both individual and business performance
  • Comprehensive range of benefits
  • Accommodation support during the recruitment process