OCM Lead – SAP Retail Implementation

CTI Staffing

. Lead change impact assessments for merchandising, planning, pricing, and supply chain users .

Posted 10/15/2026contractRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Organizational Change Management (OCM) for SAP Retail implementations, focusing on stakeholder engagement, training development, and communication strategies. Proven ability to drive user readiness and sustain adoption post-implementation.

Highest-signal resume keywords

OCM Experience On SAP Retail ImplementationsChange Impact AssessmentStakeholder EngagementTraining DevelopmentExecutive Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SAP RetailS/4HANA RetailChange ManagementERP ImplementationsProcess Change TranslationRisk ReportingUser Adoption TrackingGo-Live ReadinessTraining Material DesignCommunications Planning

Soft Skills

Stakeholder AlignmentCollaborationAdaptabilityCommunication

Tools & Technologies

SAP CARMerchandise PlanningMMSDFI/CO

Certifications & Qualifications

Prosci OCM Certification

Industry Keywords

Large Retailer ExperienceConsumer Goods Program Experience

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead change impact assessments for merchandising, planning, pricing, and supply chain users
Build and execute the OCM strategy across the implementation lifecycle
Partner with functional leads to translate process changes into role-level impacts
Own stakeholder engagement and sponsor alignment
Develop and deliver the communications plan
Design training approach and materials for impacted user groups
Track readiness and adoption, and report risks to program leadership
Drive go-live readiness and post-go-live support
Ensure merchandising workstream users are trained and ready before go-live
Align sponsors and impacted teams on changes
Sustain adoption after go-live

Requirements

What you’ll need

OCM experience delivered on SAP Retail merchandising implementations (assortment, pricing, replenishment, or article and site master), not retail industry experience alone
Multiple full-cycle ERP implementations in an OCM role
Proven change impact assessment and stakeholder engagement work
Experience building training and communications for business users
Ability to join an in-flight program and ramp quickly
Strong executive communication and sponsor alignment
Available immediately
Prosci or equivalent OCM certification (nice-to-have)
S/4HANA Retail experience (nice-to-have)
SAP CAR or merchandise planning exposure (nice-to-have)
Consulting or SAP integrator background (nice-to-have)
Large retailer or consumer goods program experience (nice-to-have)
Experience with SAP Retail (IS-Retail or S/4HANA Retail), MM, SD, and FI/CO integration

Benefits

Comp & perks

Remote work
Contract engagement