CTI Staffing

Security Engineer

• Implement Tanium cybersecurity solutions for enterprise customers
• Advise all levels of prospective cybersecurity teams in a customer-facing consulting role
• Move between customer-facing consulting, building security content, and project management
• Promote supported cybersecurity solution features while assisting customers with technical integration details

Consultant

• Manage implementation of the Data Management Program within assigned business unit and provide training to business line and technology personnel
• Facilitate data management-related working groups
• Develop an understanding of the data management practice and research current industry trends
• Measure compliance with business and Enterprise Data Management policy and standards for assigned units
• Identify critical data elements and capture related metadata with assigned units
• Monitor data quality through enterprise-wide KPIs/KRIs to ensure effective data risk management
• Facilitate remediation of data management-related issues
• Analyze large data sets to derive business insights and drive tangible business value
• Demonstrate usage of business and enterprise data management and business intelligence tools
• Adhere to company risk and regulatory standards, policies, and controls; identify issues requiring escalation
• Promote an environment supporting diversity and reflecting the Bank brand
• Maintain internal control standards and implement internal/external audit points and applicable regulatory issues
• Complete other related duties as assigned

Business Data Consultant

Business Analyst

• Prepare documented functional specifications for assigned projects
• Prepare test plans and test cases, and execute test cases
• Research and analyze moderately complex data to ensure functional design accuracy
• Mentor less experienced staff through application training, research analysis, and project methodology consultation
• Serve as functional lead on assigned application projects when required
• Meet with business clients to discuss requested application changes and understand specifications
• Participate in design discussions and revise specifications with clients until agreement and signoff
• Review business requirements with the Technology team
• Manage and execute testing to verify changes and enhancements
• Work with peers to determine the impact of application changes on other systems
• Participate in integrated testing as required
• Monitor specifications and change requests to maintain project scope and regulatory compliance
• Follow Bank processes and documentation standards
• Resolve issues arising from testing or implementation
• Coordinate post-implementation follow-up and resolve resulting issues
• Adhere to company risk, regulatory, policy, and control standards
• Identify risk-related issues requiring management escalation
• Maintain internal control standards and implement audit and regulatory action items
• Complete other related duties as assigned

Business Systems Analyst

General

• Design, build, and refine dashboards and queries to scale log-coverage reporting
• Compare asset inventory against log data sources to identify and document coverage gaps
• Investigate and resolve data-quality issues and asset-correlation discrepancies
• Support onboarding of new log sources, including adapter requirements and platform configuration
• Manage exports of coverage data to downstream systems, ensuring integrity and timeliness
• Continuously optimize platform configuration and maintain clear documentation
• Provide knowledge transfer and training to internal client teams
• Partner cross-functionally with security and IT operations stakeholders
• Identify, document, and actively close coverage-gap backlogs
• Mature and maintain a usable dashboard suite for the client's internal team with minimal support

Software Specialist

Manager

• Apply structured change management approaches and tools to develop change strategies and plans for medium-to-large-scale, complex change initiatives
• Serve as primary liaison to change sponsors, project managers, project teams, and stakeholders
• Provide guidance to enhance change effectiveness
• Oversee multiple change project schedules, budgets, and resources
• Integrate change management activities into project plans
• Build and maintain stakeholder relationships, especially with senior leadership and external partners
• Conduct stakeholder assessments, change impact analyses, and change readiness assessments
• Identify and mitigate change barriers and resistance
• Engage and coach senior leaders on effective change leadership
• Develop, deliver, and manage communications with corporate and line-of-business communications teams
• Support the design and delivery of training programs and learning resources with Learning & Development teams
• Define and measure business readiness and success metrics
• Monitor change progress and gather qualitative and quantitative data through surveys, focus groups, interviews, and other feedback mechanisms
• Develop and facilitate change sustainability and business transition plans
• Adapt to new projects and stakeholders when the subject matter is unfamiliar
• Identify risk-related issues needing escalation to management
• Maintain internal control standards and implement internal and external audit points and applicable regulatory issues

Organization Change Manager

Solutions Engineer

• Participate and collaborate on the design, building, testing and deployment of technology solutions with assigned Agile teams
• Collaborate with domain leadership and enterprise architects to understand business drivers and capabilities and determine solution designs
• Work with subject matter experts to articulate the value and tradeoffs of solution options
• Participate in creating enterprise architecture standards and evaluate delivered solutions for quality and compliance
• Collaborate with stakeholders in Agile team ceremonies
• Produce, enhance, and refine conceptual, logical, and physical solution architecture for strategic initiatives
• Research and identify impacts of existing, new, and emerging technologies and trends
• Participate in governance activities
• Evaluate and resolve domain-specific architecture problems with subject matter experts
• Assist enterprise and solution architects with dependent product architecture
• Leverage existing technology resources through collaboration
• Adhere to company risk and regulatory standards, policies, and controls; escalate risk-related issues
• Promote diversity and support the Bank brand
• Maintain internal control standards and implement audit and regulatory points
• Complete other related duties as assigned

Solutions Architect

• Participate and collaborate in the design, building, testing, and deployment of technology solutions with assigned Agile teams
• Collaborate with domain leadership and enterprise architects to understand business drivers and capabilities and determine solution designs
• Work with subject matter experts to articulate the value and tradeoffs of solution options
• Participate in creating enterprise architecture standards and evaluate delivered solutions for quality and compliance
• Collaborate with stakeholders in Agile team ceremonies
• Produce, enhance, and refine conceptual, logical, and physical solution architecture for strategic initiatives
• Research and identify impacts of existing, new, and emerging technologies and trends
• Participate in governance activities
• Contribute to evaluating and resolving domain-specific architecture problems
• Assist enterprise and solution architects with architecture for dependent products
• Harness existing technology resources through collaboration
• Adhere to risk and regulatory standards, policies, controls, and risk appetite; escalate risk-related issues
• Promote diversity and reflect the Bank brand
• Maintain internal control standards and implement audit and regulatory points
• Complete other related duties as assigned

Data Solutions Architect

Systems Engineer

• Work closely with Technology management, senior Engineers, and support teams to implement and manage technical solutions
• Review, implement, and design infrastructure
• Create support and architectural documentation, standards, policies, analysis, and testing
• Interact independently with business partners to clarify problems and opportunities and elicit business requirements
• Coordinate vendor interactions and vendor resources as needed
• Mentor and coach less experienced engineers, technicians, and integrators
• Review documentation, proposals, and changes proposed by less experienced staff
• Continuously expand knowledge of Financial Services trends, practices, and technologies
• Promote industry best practices, standards, and procedures
• Maintain knowledge of Bank applications, systems, development environments, vendor technologies, and services
• Adhere to company risk and regulatory standards, policies, and controls
• Identify risk-related issues requiring escalation to management
• Promote diversity and reflect the Bank brand
• Maintain internal control standards and implement audit and regulatory findings
• Complete other related duties as assigned

Learning and Development

• Conduct training needs assessments and write course objectives from the results
• Interview SMEs and business stakeholders to gather content for blended learning
• Design and write instructor-led training materials and eLearning storyboards
• Build interactive eLearning modules in Articulate Storyline
• Create knowledge checks, tests, and course evaluations
• Run content review, revision, and sign-off cycles with stakeholders
• Deliver Train-the-Trainer sessions to prepare internal trainers
• Report status, flag issues early, and bring solutions
• Design, build, and obtain sign-off for role-based SAP training curriculum
• Prepare internal trainers to deliver content through Train-the-Trainer sessions
• Establish assessments to measure learner readiness

Senior SAP Instructional Designer, Developer

Designer

• Design and deliver up to 20 live virtual workshops on Microsoft 365 Copilot and Copilot in Excel
• Build content covering Copilot fundamentals, Microsoft 365 Copilot features, and Researcher tools
• Teach participants to analyze and visualize data in Excel using natural-language prompts
• Lead advanced Excel sessions on complex use cases and large datasets
• Run office hours and Q&A sessions between workshops
• Partner with the project architect on content, sequencing, and delivery
• Create reusable handouts and training materials
• Track attendance and collect participant feedback
• Deliver all workshops on schedule and enable participants to use Copilot in Excel for real analysis tasks

Training Designer/Lead, Copilot Specialist

Frontend Engineer

• Envision and design desired end states in digital systems or products across multiple business lines, meeting business goals and end-user needs
• Implement user-centered design methods and design thinking throughout the product development lifecycle
• Partner with Solution Architects and Application Developers to promote user experience standards and industry best practices
• Explore user-centered design concepts through whiteboard sessions, wireframes and usability studies
• Gather end-user feedback and continually improve the customer experience
• Develop and review functional and end-user requirements with Application Development
• Ensure the final look and feel of digital systems or products meets end-user experience expectations
• Adhere to company risk and regulatory standards, policies and controls; identify issues requiring escalation
• Promote a diverse environment that reflects the Bank brand
• Maintain internal control standards and implement audit and regulatory action points
• Complete other related duties as assigned
• Collaborate with UX designers, researchers, content strategists, engineers, Product Managers and Software Engineers to solve complex challenges and craft intuitive, innovative products

UX/UI Developer

Software Engineer

• Complete and oversee complex systems analysis, design and development efforts
• Lead and contribute to complex projects
• Provide analytical consulting and leadership in identifying and implementing information technology solutions for client areas and the Bank
• Direct and monitor less experienced resources and coordinate development tasks
• Prepare and manage technical components of project plans
• Confer with Development, operations and Technology staff from technical analysis through user acceptance testing
• Prepare and review test data, execute detailed test plans, and complete debugging
• Evaluate complex interrelationships among programs, interfacing applications and platforms
• Prepare and review technical and functional specifications and systems documentation
• Prepare assessments including required tasks, estimated time frames and effort
• Maintain efficient operation and effectiveness of supported applications
• Recommend technologies, policies and processes and participate in vendor software evaluations
• Follow and promote development standards and procedures
• Assist in developing expense and capital budgets
• Monitor employee performance and may prepare annual appraisals
• Adhere to risk and regulatory standards, policies and controls and escalate risk-related issues
• Maintain internal control standards and implement audit and regulatory findings
• Perform related duties including due diligence, cost/benefit analysis and business studies

• Complete and oversee complex systems analysis, design, and development efforts
• Lead and contribute as an individual contributor on complex projects
• Provide analytical consulting and technology leadership to support client and Bank business objectives
• Direct and monitor less experienced resources and coordinate development tasks
• Prepare and manage technical components of project plans
• Confer with Development, Operations, and Technology staff on systems development from technical analysis through user acceptance testing
• Prepare and review test data, execute detailed test plans, and perform debugging
• Evaluate complex interrelationships among programs, interfacing applications, and platforms
• Prepare and review technical and functional specifications and systems documentation
• Prepare charts, tables, and diagrams to analyze problems
• Prepare and review project assessments, task estimates, time frames, and effort requirements
• Maintain efficient operation and effectiveness of supported applications
• Recommend technologies, policies, and processes and lead or participate in vendor software evaluations
• Follow and promote development standards and procedures
• Assist with expense and capital budgets
• Monitor employee performance and may prepare annual appraisals
• Adhere to risk, regulatory, and internal control standards and escalate risk-related issues
• Promote diversity and the Bank brand
• Implement internal and external audit points and address regulator-raised issues
• Complete related duties, including potential leadership in due diligence, cost/benefit analysis, or business studies
• Work independently on high-level systems analysis and technical development phases
• Manage activities of others and lead project activities
• Monitor staff performance and develop less experienced staff
• Interact with senior management, technology personnel, clients, and vendors
• Provide backup to higher management and serve as a technical representative on committees or ad-hoc projects

• Build and maintain a communication plan tied directly to SAP project milestones
• Write and publish a weekly newsletter as part of a regular communication cadence
• Create FAQs, executive toolkits, talking points, and other communications collateral
• Manage communication channels including email, SharePoint, intranet, town halls, and video
• Translate technical SAP concepts into plain language for plant and manufacturing audiences
• Partner with leadership and change champions to cascade key messages
• Run engagement sessions and workshops that create two-way feedback
• Track communication effectiveness and report on stakeholder sentiment and adoption
• Deliver a communication plan and cadence on schedule within the first 90 days
• Improve stakeholder awareness and sentiment tracking measurably
• Drive active engagement from plant and manufacturing audiences

Organizational Change Management Communications Specialist – SAP Implementation

• Complete and oversee complex systems analysis, design, and development efforts
• Serve as a leader and individual contributor on complex projects
• Provide analytical consulting and leadership in identifying and implementing information technology uses supporting business goals and strategic objectives
• Direct and monitor less experienced resources and coordinate development tasks for projects of any scope
• Prepare and manage technical components of project plans
• Confer with Development, operations, and Technology staff on systems development direction from technical analysis through user acceptance testing
• Prepare and review test data; execute detailed test plans and complete debugging
• Evaluate complex interrelationships and effects among programs, interfacing applications, and platforms
• Prepare and review technical and functional specifications; update systems documentation
• Prepare charts, tables, and diagrams for problem analysis; review documentation from less experienced staff
• Prepare and review assessments covering tasks, time frames, and effort
• Maintain efficient operation and effectiveness of supported applications
• Recommend technology, policies, and processes; lead or participate in vendor software evaluations
• Follow and promote development standards and procedures
• Maintain technical aptitude and expert working knowledge of applications, development environments, and client environment
• Assist with expense and capital budgets
• Monitor employee performance and may prepare annual appraisals
• Adhere to risk and regulatory standards, policies, controls, and the Company's Risk Appetite; identify issues requiring escalation
• Promote diversity and reflect the Bank brand
• Maintain internal control standards and implement audit and regulatory findings
• Complete related duties or projects, including due diligence, cost/benefit analyses, or business studies
• Work under Technology management supervision while independently handling high-level systems analysis and technical development phases
• Manage activities of others and lead project activities
• Monitor staff performance and participate in developing less experienced staff
• Interact with senior management, technology personnel, clients, and vendors
• Provide backup to higher management and serve as a technical representative on committees or ad-hoc projects