Program Manager

Cubic Corporation

. Lead assigned programs to deliver contractual, financial, customer, operational, and technical outcomes on time, within budget, and to required quality standards .

Posted 10/16/2026full-timeConcord • California • United StatesMid-LevelSenior💰 $127,000 - $167,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in program management, including financial oversight, risk mitigation, and cross-functional team coordination. Proven ability to manage complex customer-facing programs while ensuring compliance with contractual and quality standards.

Highest-signal resume keywords

Program ManagementCross-Functional Team LeadershipBudget ManagementRequirements Management ToolsITIL Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program FinancialsRisk ManagementSchedule ManagementRequirements ManagementChange Order LifecycleContract ManagementPerformance Metrics AnalysisCustomer Relationship ManagementOperations ManagementSystems Integration

Soft Skills

CommunicationNegotiationRelationship BuildingProblem SolvingOrganizational Skills

Tools & Technologies

JIRAServiceNOWP6DOORSISO 9001

Certifications & Qualifications

ITIL CertificationProject Management Certification

Industry Keywords

Operations & MaintenanceCustomer SuccessTechnical Account ManagementMatrixed OrganizationContractual Compliance

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Lead assigned programs to deliver contractual, financial, customer, operational, and technical outcomes on time, within budget, and to required quality standards
Lead program execution against schedule, cost, quality, and contractual commitments, including avoiding liquidated damages where applicable
Establish program goals, scope, milestones, deliverables, resource plans, risk mitigation strategies, and issue-resolution actions
Own day-to-day program management for one or more Operations & Maintenance systems throughout the sustainment lifecycle
Ensure programs comply with contract requirements, Cubic policies, procedures, and department instructions
Direct and coordinate cross-functional and offshore project teams, subcontractors, and partners without direct reporting authority
Serve as the primary customer-facing point of contact to build relationships, support account retention, drive customer satisfaction, and identify scope expansion opportunities
Identify and pursue additional business within existing accounts, partnering with sales and account leadership on change orders and scope expansions
Plan and manage resources to meet schedule, budget, staffing, and customer expectations
Track budgets, invoicing, cost-to-complete, and cost/schedule performance; escalate variances
Lead the full change order lifecycle, including estimates, proposals, negotiation, execution, and closeout
Identify contract entitlements, deviations, and recoverable impacts; lead change documentation, claims, equitable adjustments, and recovery actions
Review program and service performance metrics and trends to identify risks, opportunities, and improvements
Manage requirements, risks, issues, schedules, communications, documentation, validation, verification, delivery, and closeout for integrated hardware and software programs
Comply with company values, policies, quality, security, safety, environmental, and HR requirements
Perform other duties assigned by the manager

Requirements

What you’ll need

Bachelor’s degree in software engineering, systems engineering, computer science, or a related technical/engineering discipline, or equivalent relevant experience
Minimum of 5 years of progressive experience leading complex customer-facing programs, operations, engineering, contracts, systems integration, or related program environments
Working knowledge of program financials, including budgets, forecasts, invoicing/billing, and cost/schedule performance
Proven ability to lead and coordinate cross-functional and offshore teams in a heavily matrixed organization
Solid grounding in PM fundamentals, including schedule, risk/issue, requirements, and communications management
Ability to operate effectively in ambiguous situations, move quickly, and remain composed and solution-focused under pressure
Must be based in, or able to regularly work from, the San Francisco Bay Area
Must be willing and able to travel domestically and internationally as needed
Experience with requirements management tools such as DOORS or similar systems
Experience with program management tools such as JIRA, ServiceNOW, P6 or similar systems
Understanding of ISO 9001
ITIL certification
Project, program, or management certification or equivalent knowledge
Experience farming/growing existing accounts or working in a customer success / technical account management capacity
Self-motivated, accountable, extremely organized, and able to manage multiple complex priorities with limited direction
Strong business, financial, negotiation, judgment, communication, and relationship-building capabilities

Benefits

Comp & perks

Benefits included with the compensation package
Inclusive workplace